Are you tired of looking for a way to send Shopify order notifications on WhatsApp automatically?

How to Send Shopify Order Notifications on WhatsApp

Well, don’t worry about it anymore! As here we have a perfect solution for you through which you can send Shopify order notifications on WhatsApp. This magic tool is known as Pabbly Connect. Using this software, one can easily integrate two or more two applications to automate the entire mechanism. And that too without any coding skills.

Why Choose This Method Of Integration?

In contrast with other integration services-

  • Pabbly Connect does not charge you for its in-built apps like filters, Iterator, Router, Data transformer, and more
  • Create “Unlimited Workflows” and smoothly define multiple tasks for each action
  • As compared to other services which offer 750 tasks at $24.99, Pabbly Connect offers 50000 tasks in the starter plan of $29 itself
  • Unlike Zapier, there’s no restriction on features. Get access to advanced features even in the basic plan
  • Try before you buy! Before spending your money, you can actually signup & try out the working of Pabbly Connect for FREE

Sign Up To Pabbly Connect 

But before we begin the procedure, let’s know a little bit about both software. So basically, Shopify is an e-commerce platform that offers you to create a website and use their shopping cart solution to sell, ship, and manage your products. Whereas, WhatsApp is a free, multiplatform messaging app that lets you make video and voice calls, send text messages, and more.

With the help of Pabbly Connect, whenever new order will be placed in Shopify, the message will be sent to the buyer’s WhatsApp account automatically. We have also embedded a video tutorial for this integration, have a look at it-

Pabbly Connect enables you to integrate unlimited premium applications without any coding skills. Simply integrate it once & relax, it will handle all the workload later. Plus, you can access all the features even in its free plan.

Besides that, we have a template for this integration that can assist you to begin your integration journey in no time. Simply go to Marketplace and look for the apps you use to start integration. Just tap on the image below to get started.


Thus, without taking any more of your time, let’s follow the step-by-step procedure to integrate Shopify and WhatsApp.

Step 1: Sign up to Pabbly Connect

Sign Up

We will begin the process to send Shopify order notifications on WhatsApp by clicking on the “Sign Up Free” button on the Pabbly Connect home page. Next, either manually fill-up all the details or sign up using your Gmail account.

Try Pabbly Connect for FREE

Step 2: Access Pabbly Connect

Select Connect

Further, after logging into the account, click on the “Access Now” button of the Connect section in the dashboard.

Step 3: Workflow for Shopify with WhatsApp Integration

(a) Start with a New Workflow

Create New Workflow

Start with creating a workflow for your project by clicking on the “Create Workflow” button.

(b) Name the Workflow

Name the Workflow

Now, you need to name the workflow just like in the above-shown image. I named the workflow “Shopify to WhatsApp”, you can obviously name the workflow as per your requirements.

Step 4: Setting Trigger for Shopify with WhatsApp Integration

As soon as you are done with naming your workflow, you will have to select the application you want to integrate. Pabbly Connect allows you to integrate unlimited premium applications, create your free account now.

(a) Select Application you Want to Integrate

Select Shopify

Now, you have to select the application that you want to integrate. In this case, we are choosing “Shopify” for integration. In the method section, select “New Order”.

(b) Copy the Webhook URL


Subsequently, after selecting the application, now you have to copy the webhook URL just like in the above-shown image to take further the integration process.

Step 5: Connecting Shopify to Pabbly Connect

To connect Shopify with Pabbly Connect, you have to paste the copied webhook URL in the software. For that, you have to log in to your Shopify account.

(a) Click on Shopify Settings

Click-on-Settings Shopify

After logging into your Shopify account, click on the “Settings” option given at the bottom of the screen.

(b) Click on Notifications


Next, you need to click on the “Notifications” option.

(c) Click on Create Webhook


Now, just scroll down and then click on the “Create Webhook” button to paste the copied webhook URL.

(d) Paste the Webhook URL


A dialogue box will appear on your screen, here select “Order Creation” in the event section and then paste the copied webhook URL. After making all the changes click on the “Save Webhook” button.

Step 6: Make a Test Purchase

To check this integration, we will capture the data from Shopify, and for that, we will make a test purchase on Shopify.

(a) Capture the Webhook Response

Capture the Webhook Response

Now, to capture the data from Shopify, click on the “Capture Webhook Response” button in Pabbly Connect.

(b) Click on Online Store

Click on Online Store Shopify

To make a purchase, click on the “Online Store” button in your Shopify dashboard.

(c) Click on Catalog

Click on Catalogue Shopify

After landing on the online store page, click on the given “Catalog” option.

(d) Click on Add to Cart

Click Add to Cart Shopify

Next, select any product that you are interested in and then click on the “Add to Cart” button.

(e) Add Customer Details

Add Customer Details

In this step, add all the customer details like email, address, etc, and then hit the “Continue to Shipping” button.

(f) Add Card Details

Add Card Details Shopify

Now, add your credit card details and then hit the “Pay Now” button.

Step 7: Test the Response in Pabbly Connect Dashboard

Save the Webhook Response

Once you click on the “Pay Now” in Shopify, the order info will appear on the Pabbly Connect dashboard. Then, click on the “Save” button.

Step 8: Setting Action for Shopify with WhatsApp Integration

To make this Shopify-WhatsApp integration work, you have to choose the action for your trigger.

(a) Select Application you want to Integrate

Select Chat API for WooCommerce to WhatsApp Integration

Now, click on the “+” button below and choose “Chat API” in the choose app, and in the method section select “Send Message”.

(b) Click on Connect Button

Connect Chat API

After choosing the application click on the “Connect with Chat API” button to move forward.

Step 9: Connecting Chat API to Pabbly Connect

Next, in order to connect Chat API with Pabbly Connect, you need to paste the ‘API URL’ and ‘Token’ from your Chat API account. For that, you have to log in to your Chat API account.

(a) Copy API URL and Token

Copy API URL and Token

Further, after logging in, you will be redirected to the dashboard of Chat API. From here, copy the ‘”API URL” and “Token” as shown in the above image.

(b) Paste API URL and Token

Paste API URL and Token for WooCommerce to WhatsApp Integration

Promptly, paste the copied “API URL” and “Token” in the Pabbly Connect window. At last, hit the “Save” button.

(c) Map the Fields


Later, in order to build a message, we have to map the details in respective fields like Message Body, Recipient Number.

(d) Save & Send Test Request

Send Test Request

Once, you are done mapping all the fields press the “Save and Sent Test Request” button.

Step 10: Check Response

Check Response

Here, you can see that our integration was successful and the message has been sent to the buyer’s WhatsApp account automatically for a new Shopify order.

Conclusion –

Well Done! Now that you have learned how to send Shopify order notifications on WhatsApp, you can integrate any applications via Pabbly Connect to automate your entire workflow without any coding skills. Pabbly Connect is a wonderful tool that you can use to automate your projects and save a lot of time and effort.

So what are you waiting for? Go signup for a free account now for the best automation & integration experience.

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