Looking for a way to send SMS via Twilio on successful Shopify orders automatically? If yes, then let us introduce you to the most amazing tool named Pabbly Connect.

How to Send SMS on Successful Shopify Orders

So basically, Pabbly Connect is an integration & automation software that enables you to connect multiple apps to transfer data from one application to another automatically in real-time.

But before we jump straight into the integration process, let’s know a little bit about both the software. Hence, Shopify is an e-commerce platform that offers you to create a website and use their shopping cart solution to sell, ship, and manage your products.

Why Choose This Method Of Integration?

In contrast with other integration services-

  • Pabbly Connect does not charge you for its in-built apps like filters, Iterator, Router, Data transformer, and more
  • Create “Unlimited Workflows” and smoothly define multiple tasks for each action
  • As compared to other services which offer 750 tasks at $24.99, Pabbly Connect offers 50000 tasks in the starter plan of $29 itself
  • Unlike Zapier, there’s no restriction on features. Get access to advanced features even in the basic plan
  • Try before you buy! Before spending your money, you can actually signup & try out the working of Pabbly Connect for FREE

Sign Up To Pabbly Connect

On the other hand, Twilio is a cloud communications platform that enables users to make and receive phone calls, send and receive text messages, etc using its web service APIs.

After integrating these applications, whenever there will be any new order placed in your Shopify store, an SMS will be sent automatically via Twilio to the buyer in real-time.

You can also check out the video that we have provided here for integration –

Even though, there is no direct integration possible for these two services yet. Henceforth, we are going to use Pabbly Connect to make this integration possible.

Using this software, you can effortlessly share data within multiple premium services easily. Moreover, you don’t need to have any coding skills & even a beginner can use it efficiently.


Furthermore, we have a template for this integration that can assist you to get started quickly. Tap on the image above to begin. Also, you can go to Marketplace & look for more apps/integrations.

Now, without further ado, let’s follow the step-by-step procedure to integrate Shopify and Twilio.

Step 1: Sign up to Pabbly Connect

Sign Up

We will begin the process to send SMS on successful Shopify orders by clicking on the “Sign Up Free” button on the Pabbly Connect home page. Next, either manually fill-up all the details or sign up using your Gmail account.

Try Pabbly Connect for FREE

Step 2: Access Pabbly Connect

Select Connect

Further, after logging into the account, click on the “Access Now” button of the Connect section in the dashboard.

Step 3: Workflow for Shopify with Twilio Integration

(a) Start with a New Workflow

Create New Workflow

Start with creating a workflow for your project by clicking on the “Create Workflow” button.

(b) Name the Workflow

Name the Workflow

Now, you need to name the workflow just like in the above-shown image. I named the workflow “Shopify to Twilio”, you can obviously name the workflow as per your requirements.

Step 4: Setting Trigger for Shopify with Twilio Integration

As soon as you are done with naming your workflow, you will have to select the application you want to integrate. Pabbly Connect allows you to integrate unlimited premium applications, create your free account now.

(a) Select Application you Want to Integrate

Select Shopify

Now, you have to select the application that you want to integrate. In this case, we are choosing “Shopify” for integration. In the method section, select “New Order”.

(b) Copy the Webhook URL


Subsequently, after selecting the application, now you have to copy the webhook URL just like in the above-shown image to take further the integration process.

Step 5: Connecting Shopify to Pabbly Connect

To connect Shopify with Pabbly Connect, you have to paste the copied webhook URL in the software. For that, you have to log in to your Shopify account.

(a) Click on Shopify Settings

Click-on-Settings Shopify

After logging into your Shopify account, click on the “Settings” option given at the bottom of the screen.

(b) Click on Notifications


Next, you need to click on the “Notifications” option.

(c) Click on Create Webhook


Now, just scroll down and then click on the “Create Webhook” button to paste the copied webhook URL.

(d) Paste the Webhook URL


A dialogue box will appear on your screen, here select “Order Creation” in the event section and then paste the copied webhook URL. After making all the changes click on the “Save Webhook” button.

Step 6: Make a Test Purchase

To check this integration, we will capture the data from Shopify, and for that, we will make a test purchase on Shopify.

(a) Capture the Webhook Response

Capture the Webhook Response

Now, to capture the data from Shopify, click on the “Capture Webhook Response” button in Pabbly Connect.

(b) Click on Online Store

Click on Online Store Shopify

To make a purchase, click on the “Online Store” button in your Shopify dashboard.

(c) Click on Catalog

Click on Catalogue Shopify

After landing on the online store page, click on the given “Catalog” option.

(d) Click on Buy Now

Click on Buy Now Shopify

Next, select any product that you are interested in and then click on the “Buy It Now” button.

(e) Add Customer Details

Add Customer Details

In this step, add all the customer details like email, address, etc, and then hit the “Continue to Shipping” button.

(f) Add Card Details

Add Card Details Shopify

Now, add your credit card details and then hit the “Pay Now” button.

Step 7: Test the Response in Pabbly Connect Dashboard

Save the Webhook Response

Once you click on the “Pay Now” in Shopify, the order info will appear on the Pabbly Connect dashboard. Then, click on the “Save” button.

Step 8: Setting Action for Shopify with Twilio Integration

To make this Shopify-Twilio integration work, you have to choose the action for your trigger.

(a) Select Application you Want to Integrate


Now in this step, click on the + button below and choose the application that you want to integrate. Here we will choose “Twilio” to integrate and in the method section select “Send SMS Message”.

(b) Click the Connect Button


After choosing the application click on the “Connect with Twilio” button to move forward.

Step 9: Connecting Twilio to Pabbly Connect

Next, in order to connect Twilio to Pabbly Connect, you have to enter the account SID and authorization token of your Twilio account in the Pabbly Connect dashboard. Hence for that, you have to log in to your Twilio account and go to Settings.

(a) Copy Authorization Token

Copy Authorization Token

After log in to your Twilio account, go to settings from the Twilio dashboard. There you see, “ACCOUNT SID” and “AUTH TOKEN” simply copy them.

(b) Add Account SID and Authorization Token

Paste API Token

Now, paste the Account SID and Authorization Token in the given fields and then hit the “Save” button.

(c) Map the Fields 

Map the Fields

Later, in order to build an SMS, we have to map the details in respective fields like Message Body, Sender, and Recipient Number.

(d) Save & Send Test Request

Send Test Request

Once, you are done mapping all the fields press the “Save and Sent Test Request” button.

Step 10: Check Response

Check Response Twilio

Here, you can see that our integration was successful and the message has been sent from the Twilio account automatically for a new Shopify order.

Conclusion –

Hopefully, now you know how to send SMS on successful Shopify orders. It’s simple and easy to use and you won’t have to go for any other software after using it. So, what’s stopping you now! Go and catch your deal by signing up for a free account.

If you have any suggestions or queries, please drop them down in the comment section, we will get back to you as soon as possible.

You May Also Like To Read –