Have you ever wondered if there is a way to send SMS when order status changes in your WooCommerce platform?

How to Send SMS when Order Status Changes In WooCommerce

If yes, then you don’t have to stress about it anymore as we have the best solution for all your problems called Pabbly Connect. Through this amazing software, you can integrate any two or more than two services and automate all the projects. Though you can choose any of the SMS sending software to integrate with WooCommerce, here we are choosing Twilio to send text messages. After this integration of WooCommerce with Twilio, you can easily send text messages to your customers automatically with just a few clicks whenever order status changes in WooComerce.

Why Choose This Method Of Integration?

In contrast with other integration services-

  • Pabbly Connect does not charge you for its in-built apps like filters, Iterator, Router, Data transformer, and more
  • Create “Unlimited Workflows” and smoothly define multiple tasks for each action
  • As compared to other services which offer 750 tasks at $24.99, Pabbly Connect proffers 50000 tasks in the starter plan of $29 itself
  • Unlike Zapier, there’s no restriction on features. Get access to advanced features even in the basic plan
  • Try before you buy! Before spending your money, you can actually signup & try out the working of Pabbly Connect for FREE

Sign Up To Pabbly Connect

In addition to the integrations, Pabbly Connect also comes with so many great and valuable features:

  • Create unlimited workflows without any restrictions
  • Formatters
  • Set unlimited triggers, unlimited actions to those triggers
  • Path Routers
  • Filters

and the highlight of this service is that you can access all the features even with the free plan.

Hence, without further ado let’s get into the blog about how to send SMS when order status changes in WooCommerce.

Step 1: Sign up to Pabbly Connect

Sign Up

Let’s begin the process to send SMS when order status changes in WooCommerce by clicking on the “Sign Up Free” icon on the Pabbly Connect home page. Next, either manually fill-up all the details or sign up using your Gmail account.

Try Pabbly Connect for FREE

Step 2: Access Pabbly Connect

Select Connect

Next, after logging into the account, click on the “Access Now” button of the Connect section in the dashboard.

Step 3: WorkFlow for WooCommerce and Twilio Integration

(a) Start with a New Workflow

Create New Workflow

Start with creating a workflow for your project by clicking on the ‘Create New Workflow’ button.

(b) Name the Workflow

Name the Workflow

Now, you need to name the workflow just like in the above-shown image. I named the workflow as “WooCommerce with Twilio”, you can obviously name the workflow as per your requirements and needs.

Step 4: Setting Trigger for WooCommerce and Twilio Integration

As soon as you are done with creating a workflow, you will have to select the application you want to integrate. Using Pabbly Connect, you can integrate any two or more than two applications, create your free account now.

(a) Select Application you Want to Integrate

Select WooCommerce

Now, you have to select the application that you want to integrate. In this case, we are choosing “WooCommerce” for integration. Next, after selecting the application, choose “Order Updated” from the choose method section.

(b) Copy the Webhook URL

Copy the Webhook URL

After selecting the application, now you have to copy the webhook URL just like in the above-shown image to take further the integration process.

Step 5: Connecting WooCommerce to Pabbly Connect

To connect WooCommerce with Pabbly Connect, you have to paste the copied Webhook URL in the software. For that, you have to log in to your WordPress account.

(a) Go to WooCommerce Settings

Go to WooCommerce Settings

Once you have logged into your WordPress account, now click on WooCommerce then select settings.

(b) Click on Advanced Option

Click on Advanced Option

After clicking on “Settings”, a tab will open up with different options, here you have to select “Advanced”.

(c) Click on Webhooks Option

Click on Webhooks Option

Now, after clicking on” Webhooks”, click on the “Add Webhook” option.

(d) Add Webhook

Paste Webhook URL

Name the Webhook according to your requirement. Make sure that status should be “Active” and in the topic section, select “Order Updated”. Then in the delivery URL, paste your copied URL from Pabbly Connect. After making all changes, click the “Save Webhook” button.

(e) Update the Status of your Order

Change the Order Status

Open the orders section in a new tab and select any order that you want to update. Just make all the required changes, hit the “Update” button. But before hitting the button, make sure to click “Capture Webhook Response” in the Pabbly Connect dashboard.

Step 6: Test the Response in Pabbly Connect Dashboard

Send Test Request

To test the WooCommerce data you have to click on “Capture Webhook Response” in Pabbly Connect. The entry will appear on the Pabbly Connect dashboard. Then, click on the “Save” option.

Step 7: Setting Action for WooCommerce and Twilio Integration

To make this WooCommerce Twilio integration work, you have to choose the action for your trigger.

(a) Select Application you Want to Integrate

Select Twilio

Now in this step, click on the + button below and choose the application that you want to integrate. Here we have chosen “Twilio” to integrate.

(b) Click the Connect Button

Click on Connected with Twilio

After choosing the application click on the “Connect with Twilio” button to move forward.

Step 8 : Connecting Twilio to Pabbly Connect

To connect Twilio to Pabbly Connect, you have to enter the account SID and authorization token of your Twilio account in the Pabbly Connect dashboard. For this, you have to log in to your Twilio account.

(a) Copy Authorization Token

Copy API token

Now, you have to click on “Setting” in your Twilio dashboard to copy the account SID and authorization token. After clicking on “Settings” click on “General”, here you will find the required details. Simply copy these details to move further.

(b) Add Account SID and Authorization Token

Paste API Token

Simply paste the account SID and authorization token in the Pabbly Connect dashboard and then click on the “Save” button.

(c) Add Field Data

Add Feild Data

After saving your workflow add all the required details.

(d) Save and Send Test Request

Send Test Request for Twilio

Once you are done adding up all field data click on the “Send Test Request” button.

Step 9: Check the Response

Check Response

Here, you can see the integration was successful and the SMS has been delivered to the contact automatically. Now, whenever there will be any changes in your WooCommerce orders’ status, SMS will be automatically delivered to the buyers.

Conclusion –

Congratulations! Now that you have learned how you can send SMS when order status changes in WooCommerce, you can integrate any applications via Pabbly Connect to automate your entire workflow without any coding skills. Pabbly Connect is the magic formula that you can use to automate your projects and save a lot of time and effort. Therefore, signup for a free account now to experience the best integration service. In case of any doubts or suggestions, please leave your comments below.

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