Watch Step By Step Video Tutorial Below






1. Accessing Pabbly Connect for WhatsApp Campaigns

To start using Pabbly Connect, you first need to log into your Pabbly account. Once logged in, navigate to the Pabbly Connect dashboard. This platform allows you to create effective marketing campaigns seamlessly.

Within the dashboard, you can find all the necessary tools to integrate various applications, including Pabbly Chat Flow and CSV files. The first step is to access the broadcast feature, which enables you to send WhatsApp messages to multiple customers at once.


2. Creating a Broadcast in Pabbly Chat Flow

In this section, we will create a new broadcast using Pabbly Connect. Click on the ‘Add Broadcast’ button to begin. You will be prompted to select the type of broadcast you want to create.

  • Choose the broadcast type (e.g., Promotional).
  • Enter a name for your broadcast (e.g., Supermarket Shopping Offer).
  • Select your audience from existing contacts or upload a CSV file.

After selecting your audience, you can refine it further. This allows you to exclude contacts who have recently interacted with your WhatsApp to avoid sending duplicate messages.


3. Uploading CSV Files in Pabbly Connect

Using CSV files is a crucial part of the integration process with Pabbly Connect. You can create a CSV file using Google Sheets or Excel. This file should contain customer details like first name, last name, and phone number.

Ensure your CSV file is formatted correctly and does not exceed 50 MB or contain more than 200,000 contacts. Once your file is ready, you can upload it directly into the broadcast setup in Pabbly Chat Flow.

This integration allows you to target a large audience efficiently. By using CSV files, you can manage your contacts easily and ensure your marketing efforts reach the right people.


4. Crafting Your WhatsApp Message

Next, you will need to craft your message using the template feature in Pabbly Connect. You can either send a regular message or use a pre-approved template. If you choose a regular message, ensure that the customer has interacted with you in the last 24 hours.

  • Select the message type from the dropdown menu.
  • Insert the message content, using placeholders for personalization.
  • Optionally, add images to enhance your message.

Once your message is crafted, you can preview it to ensure it looks correct before sending it out to your audience.


5. Scheduling Your Broadcast with Pabbly Connect

Finally, you can schedule your broadcast using Pabbly Connect. If you want to send the message immediately, select the instant option. Alternatively, you can set a specific date and time for the broadcast.

For example, if you want to send the message on November 10 at 3:00 PM, simply input the date and time in the scheduling section. This feature allows you to plan your marketing efforts effectively.

Additionally, you can set up automatic retries for contacts who do not receive the message the first time. This ensures that your marketing efforts are not wasted and that your messages reach as many customers as possible.


Using Pabbly Connect, you can easily create and manage WhatsApp marketing campaigns that effectively reach your audience. By integrating Pabbly, Pabbly Chat Flow, and CSV files, you can streamline your marketing efforts and enhance customer engagement.

In conclusion, leveraging Pabbly Connect for WhatsApp marketing campaigns allows you to reach a wider audience efficiently. This integration simplifies the process of sending targeted messages to your customers, ensuring your marketing efforts are effective and well-coordinated.