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WhatsApp Chatbot Setup in Under 10 Minutes

Watch Step By Step Video Tutorial Below

1. Setting Up the WhatsApp Chatbot with Pabi

The first step in integrating Are with Pabi is to set up a WhatsApp chatbot using Pabi. This process allows you to automate WhatsApp conversations effectively. First, navigate to the Pabi chat flow page by entering the URL paby.com/chatflow.

Once on the Pabi homepage, you will see options to sign in or sign up. If you are new to Pabi, click on “Sign up free” to create an account and receive 100 free credits monthly. If you already have an account, simply sign in to proceed.

2. Creating Chatbot Flows in Pabi

After signing in, you will arrive at the flow page of Pabi. Here, you can start creating your chatbot flow. The first step is to set a trigger, which defines the event that initiates your chatbot. For this example, we will use the keyword “hello” as our trigger.

Enter the keyword “hello” in the trigger section.
Select the action block to send a welcome message.
Add a button for users to view services.

Next, drag and drop the text button to send a welcome message. You can customize this message to fit your business needs. After that, add a button named “View Services” to guide users to the available options.

3. Offering Services through the Chatbot

Once the welcome message is set, you can offer services through your WhatsApp chatbot. This involves creating a list of services using Pabi. Start by dragging a list node into your flow and adding a section titled “Services”.

Add items such as “Haircut”, “Facial”, and “Bridal Package”.
For each service, set a custom field to store user selections.
Connect the list items to media nodes to display images.

Each time a user selects a service, the chatbot can provide details and images, enhancing the user experience. This setup allows for a smooth interaction flow.

4. Booking Appointments with the Chatbot

To finalize the integration, you will need to enable appointment bookings through your WhatsApp chatbot. After a user selects a service, prompt them with a question asking for their full name.

Next, add another question to ask for their preferred appointment date. This information can be stored using the contact custom fields in Pabi. Once the user provides their details, send a confirmation message thanking them for their booking.

This process ensures that users can book appointments seamlessly, providing a valuable service for your business.

Conclusion

Integrating Are with Pabi using Make allows businesses to automate their WhatsApp conversations efficiently. By following these steps, you can create a fully functional WhatsApp chatbot to enhance customer interactions and streamline appointment bookings.