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WhatsApp AI Agent for Skin Clinics | 24/7 Appointment Booking & Skincare Support

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Your WhatsApp Chatbot

To create a WhatsApp chatbot for your skin clinic, first, you need to access Pabbly Connect. Sign in to your Pabbly account or create a new one if you haven’t already. Once logged in, navigate to the Pabbly Chatbot section to start the setup process.

After accessing the Pabbly Chatbot dashboard, you will have options to add your WhatsApp number. Click on the ‘Add WhatsApp Number’ button, which allows you to connect your WhatsApp account to Pabbly Connect. This is crucial for automating your customer interactions.

2. Creating Your AI Assistant Using Pabbly Connect

Next, you need to create an AI assistant within Pabbly Connect. Click on the ‘Add AI Assistant’ button and name it something relevant, like “WhatsApp AI Agent for Skin Clinics”. This will be the chatbot that interacts with your clients on WhatsApp.

Select the instruction type as “AI Agent”.
Set the temperature to 0.7 for a balanced response.
Choose Open AI as the AI to use with the model set to GPT-5 Mini.

After filling in these details, you will need to enter the API key from Open AI. This key allows Pabbly Connect to communicate with Open AI and generate responses for your chatbot.

3. Configuring Your WhatsApp Chatbot with Pabbly Connect

Once your AI assistant is created, you can configure the responses and settings. In Pabbly Connect, you can set up the header and footer messages, as well as define stop keywords for when users wish to end the conversation.

Additionally, you can specify retry attempts for unanswered queries. This ensures your AI assistant can attempt to provide an answer multiple times if needed. For example, you can set a retry attempt range from 1 to 10, depending on your requirements.

4. Uploading Knowledge Base to Pabbly Connect

After configuring your AI assistant, you need to upload a knowledge base that your chatbot will reference. This is crucial for accurate responses. Use Pabbly Connect to upload a .txt or .pdf file containing all relevant information about your skin clinic.

Include details like clinic timings, consultation fees, and services offered.
Ensure the file is well-structured to facilitate effective responses.
Upload the file using the cloud option in Pabbly Connect.

Once uploaded, your AI assistant can provide accurate information based on the queries it receives, thanks to the knowledge base integrated through Pabbly Connect.

5. Assigning Your AI Assistant in Pabbly Connect

Finally, you can assign your AI assistant to specific groups or all contacts in your WhatsApp account using Pabbly Connect. This allows for automated replies to customer inquiries without manual intervention.

Navigate to the inbox settings in Pabbly Connect and enable AI auto replies. Select the list of contacts you want to assign the assistant to. You can add multiple rules for different groups, ensuring a tailored experience for your clients.

Conclusion

Creating a WhatsApp chatbot using Pabbly Connect is an efficient way to automate customer interactions for your skin clinic. By following the steps outlined, you can set up a responsive AI assistant that addresses client queries effectively.