Watch Step By Step Video Tutorial Below
1. Accessing Pabbly Chatflow for WhatsApp Integration
To create a WhatsApp chatbot, you need to access Pabbly Chatflow. Start by visiting the Pabbly Chatflow website at www.pabbly.com/chatflow.
Once on the site, sign in to your account. If you’re a new user, click on the “Sign up for free” option to create your account and receive free credits. Existing users can simply click “Sign in” to access their dashboard.
2. Connecting Your WhatsApp Number in Pabbly Chatflow
After signing into Pabbly Chatflow, you need to connect your WhatsApp number. Click on the “Connect WhatsApp” button on the dashboard to initiate the connection process.
- Select the preferred method to connect your WhatsApp.
- You can also opt for a manual token connection if preferred.
Once connected, you will see your WhatsApp number reflected on the dashboard. This integration is crucial for enabling the chatbot to respond to user inquiries.
3. Creating Your WhatsApp AI Assistant
In Pabbly Chatflow, navigate to the AI Assistant section to create your WhatsApp chatbot. Click on “Create New Assistant” and name it, for example, “WhatsApp AI Agent for Art Business”.
- Select the instruction type for your AI assistant.
- Set the temperature for creativity in responses.
- Choose the AI model, such as GPT-5 mini.
After setting these options, click “Save” to create your assistant. This AI assistant will handle customer inquiries on WhatsApp based on the configurations you set.
4. Configuring Knowledge Sources for Your Chatbot
To enhance the capabilities of your Pabbly Chatflow assistant, you must upload a knowledge base. This knowledge base should contain all relevant information your customers might inquire about.
Upload your knowledge base file by clicking on the upload button and selecting the appropriate document. Ensure your document includes details like available artwork, pricing, and contact information.
After the upload, your assistant will be able to provide detailed responses based on the queries received. This setup is essential for delivering accurate information to your customers.
5. Assigning Your Assistant to Contacts
Once your AI assistant is configured, you can assign it to specific contacts or groups within Pabbly Chatflow. Go to the inbox settings and enable AI auto-replies.
Select the contacts or groups you want the assistant to serve. You can choose to assign the assistant to all contacts or specific lists based on your business needs.
After saving these settings, your WhatsApp AI assistant will be ready to respond to inquiries from the selected contacts, ensuring efficient communication.
Conclusion
By following this guide, you can effectively create a WhatsApp chatbot using Pabbly Chatflow. This integration allows for seamless communication with customers, enhancing your business operations.



