Watch Step By Step Video Tutorial Below





1. Initial Setup with Pabbly Connect and Google Forms

To start using Pabbly Connect for automating social media posts, the first step involves setting up Google Forms. This is where you will collect customer reviews. Create a Google Form with fields for the customer’s name, email, phone number, rating, and comments.

Once your form is ready, link it to a Google Sheets spreadsheet to capture responses automatically. In the Google Forms responses section, click on the “Link to Sheets” option. This ensures that every new review submitted will be recorded in your Google Sheets, which is crucial for Pabbly Connect to function effectively.

2. Setting Up Pabbly Connect Webhooks

Next, you need to set up Pabbly Connect Webhooks to capture the Google Form responses. Go to your Google Sheets, navigate to Extensions, and select “Add-ons” to install the “Pabbly Connect Webhooks” add-on. After installation, refresh the sheet to see the new options.

  • Open the Pabbly Connect Webhooks add-on and select “Initial Setup”.
  • Paste the Webhook URL from your Pabbly Connect account.
  • Specify the last column (e.g., Column G) where the form responses will be captured.

Once you’ve configured these settings, click on the “Submit” button. You should see a confirmation message indicating that the setup was successful. This means that every time a new review is submitted through Google Forms, it will trigger the Webhook in Pabbly Connect.

3. Filtering Reviews with Pabbly Connect

Now that you have set up the Webhooks, it’s time to filter the reviews based on their ratings. In Pabbly Connect, you can add a filter step that only allows reviews with a rating greater than four to proceed to the next action.

To do this, you will need to add a filter condition:

  • Select the “Filter” option in Pabbly Connect.
  • Set the condition to check if the rating is greater than 4.

Once the filter is set, you can proceed to the next step, which involves creating a social media post only for positive reviews. This ensures that only the best feedback is shared on your platforms.

4. Integrating OpenAI to Create Engaging Content

With the reviews filtered, the next step is to integrate Pabbly Connect with OpenAI to generate engaging content based on the reviews. In your Pabbly Connect workflow, add a new action step for OpenAI.

Choose the appropriate OpenAI model (like GPT-3) and set up the prompt. The prompt should include details such as the reviewer’s name, rating, and comments. This will help OpenAI generate a creative post for your social media.

  • Enter your OpenAI API key in the connection settings.
  • Map the fields from the previous steps to the OpenAI prompt.

After setting this up, test the connection to ensure that OpenAI can successfully generate the content. This is a crucial step in automating your social media posts through Pabbly Connect.

5. Posting to Social Media with Pabbly Connect

Finally, once you have your content generated by OpenAI, the last step is to post it to your social media account, such as Instagram. In Pabbly Connect, add a new action step for Instagram.

Connect your Instagram business account to Pabbly Connect. You will need to provide permissions to access your account. Once connected, you can specify the content to post, including the image link generated by OpenAI and any captions you want to include.

  • Select the option to create a new post.
  • Map the generated content and image link to the post fields.

After confirming everything is set, click on the “Save and Send Test Request” button. If successful, your review will be automatically posted to Instagram, showcasing your customer feedback in a professional manner.

Conclusion

This tutorial demonstrates how to automate social media posts using Pabbly Connect with Google Forms, OpenAI, and Instagram. By setting up these integrations, you can efficiently manage customer reviews and enhance your online presence.