Watch Step By Step Video Tutorial Below






1. Setting Up Pabbly Connect for WhatsApp Broadcasts

To start using Pabbly Connect for WhatsApp broadcasts, you first need to access your Pabbly account. If you’re new, sign up at the Pabbly website and navigate to the Pabbly Connect dashboard. This is where all integrations take place.

Once logged in, you will see a user-friendly interface that allows you to set up various integrations. The first step is to add your WhatsApp number in your Pabbly Chartflow account. This is essential for sending messages directly to your users.


2. Creating Your Broadcast in Pabbly Chartflow

After setting up your WhatsApp number, you can begin creating a broadcast. Navigate to the broadcast feature in Pabbly Connect. Click on the “Add Broadcast” button to initiate the process.

  • Select the broadcast type as “Broadcast Campaign”.
  • Name your broadcast (e.g., “Pharmacy Alert”).
  • Choose your contact list, which you can create beforehand.

Next, ensure that you have added contacts to your Pabbly account. You can do this by uploading a CSV file containing your users’ data, which includes their first name, last name, and contact number.


3. Uploading Contacts via CSV

To upload contacts, create a CSV file using Excel or Google Sheets. Make sure your file follows the required format with all necessary details. Once your CSV file is ready, go back to Pabbly Connect and click on the “Upload Contacts” option.

  • Select the CSV file you created.
  • Upload the file by dragging and dropping it into the designated area.
  • Click the “Insert” button to finalize the upload.

Ensure that your CSV file does not exceed 50 MB and can contain up to two lakh contacts. This makes bulk uploading efficient and straightforward.


4. Configuring Message Type in Pabbly Connect

After uploading your contacts, the next step in Pabbly Connect is to configure the message type for your broadcast. You will have the option to choose between a “Pre-Approved Template Message” and a “Regular Message”.

It is recommended to select the pre-approved template as it adheres to WhatsApp guidelines. To do this, simply click on the “Select WhatsApp Template” button and choose the appropriate template you have created, such as a “Pharmacy Welcome” message.

Once selected, you can customize the message further by adding images or additional content. This personalization enhances user engagement and response rates.


5. Scheduling and Sending Your Broadcast

The final step in using Pabbly Connect for WhatsApp broadcasts is scheduling your message. You can choose to send the message immediately or schedule it for a later date and time.

To schedule, select the desired date and time for your broadcast. After confirming, click the “Add Broadcast” button. The broadcast will then be created successfully and will appear in your dashboard.

You can also view the statistics of your broadcast by clicking on the “View Stats” button to monitor its performance, including sent, delivered, read, and ignored statuses.


In conclusion, using Pabbly Connect to set up WhatsApp broadcasts allows for efficient communication with your audience. By following these steps, you can create personalized messages that engage users effectively.