Products
- Pabbly Plus
  Pabbly Plus provides access to all Pabbly applications at a single price. You will have access to Pabbly Connect, Pabbly Subscription Billing, Pabbly Chatflow, Pabbly Email Marketing, Pabbly Form Builder and Pabbly Hook.
  
  Pabbly Connect
  Integrate different applications and start automating your work.
  
  Pabbly Subscription Billing
  Start accepting one-time and recurring subscription payments.
  
  Pabbly Chatflow
  Automate WhatsApp conversations effortlessly.
  
  Pabbly Email Marketing
  Send email newsletters to your subscribers and customers.
  
  Pabbly Form Builder
  Create professional forms for your business with no code builder.
  
  Pabbly Hook
  Webhook event handling for scalable applications.
Sign In

Still Updating Every Customer Manually? Try WhatsApp Broadcast

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Broadcast

To start automating WhatsApp broadcasts, access Pabbly Connect by visiting chatflow.pabbly.com. This platform allows you to integrate various applications seamlessly, including WhatsApp for efficient broadcasting.

Once on the site, create your account. After signing up, you will land on the Pabbly Chat Flow dashboard. Make sure to add your WhatsApp number to your account settings to enable broadcasting features.

2. Setting Up a WhatsApp Broadcast Campaign

After setting up your account, navigate to the “Broadcast” section on the left sidebar in Pabbly Connect. This is where you can create a new broadcast campaign to send updates to your customers.

Select “Broadcast Campaign” as the type of broadcast.
Enter a name for your broadcast, such as “Product Announcement”.
Choose your audience by selecting a contact list or uploading a CSV file.

This setup allows you to efficiently send messages without the need for manual updates. You can easily create a targeted broadcast list by either selecting existing contacts or uploading new ones in CSV format.

3. Refining Your Audience in Pabbly Connect

In this step, Pabbly Connect offers audience refinement options. You can exclude certain contacts from receiving the broadcast, ensuring that your messages reach the right people.

Exclude specific contact lists or individual contacts from the broadcast.
Activate the option to skip contacts in active conversations within the last 24 hours.

These features help maintain customer engagement and avoid interrupting ongoing conversations. By refining your audience, you can ensure that your messages are relevant and timely, enhancing customer satisfaction.

4. Crafting Your Broadcast Message

Now it’s time to craft your message using Pabbly Connect. You can choose between sending a regular message or a pre-approved template message. This flexibility ensures your communication is effective and compliant.

If you opt for a template message, navigate to the “Template List” to create and submit your message for approval. Once approved, you can easily select it for your broadcast.

Additionally, you can add images and call-to-action buttons to enhance customer interaction. This feature allows customers to engage with your business right from the message, increasing response rates.

5. Scheduling and Sending Your Broadcast

With your message ready, Pabbly Connect allows you to schedule your broadcast for immediate sending or for a later date. This feature is crucial for planning marketing campaigns effectively.

To schedule, simply select the date and time for your broadcast. You can also enable automatic retries for failed deliveries, ensuring that your messages reach as many contacts as possible.

Once everything is set, click the “Create Broadcast” button to finalize your campaign. After scheduling, you can view statistics to analyze the broadcast’s performance, including delivery rates and engagement metrics.

Conclusion

Using Pabbly Connect for WhatsApp broadcasting streamlines customer communication. By automating updates, reminders, and announcements, businesses can enhance engagement and efficiency.