Watch Step By Step Video Tutorial Below






1. Accessing Pabbly Connect for Integration

To start automating WhatsApp messages for Shopify orders, first access Pabbly Connect. Go to the Pabbly website and log in or sign up to your account.

Once logged in, navigate to the dashboard and select the option to create a new workflow. Click on “Create from Scratch” and name your workflow, such as “Shopify Orders to WhatsApp Alerts.” After that, select the folder for automation and click on “Create”.


2. Setting Up the Trigger Application in Pabbly Connect

In this section, you will set the trigger application in Pabbly Connect. The trigger is essential as it starts the workflow whenever an order is placed on Shopify. Select “Shopify” as your trigger application.

Next, choose the event as “New Order” and click on the “Connect” button. You will be provided with a Webhook URL which you will use to connect Shopify with Pabbly Connect. Follow these steps:

  • Open your Shopify account and go to Settings.
  • Select Notifications and scroll down to Webhooks.
  • Click on “Create Webhook” and choose the “Order Creation” event.
  • Paste the Webhook URL from Pabbly Connect and save it.

After saving, return to Pabbly Connect and check if it is waiting for a Webhook response. This indicates that the connection setup is successful.


3. Placing an Order on Shopify

Next, you need to place a test order on your Shopify store to trigger the workflow in Pabbly Connect. Go to your online store and select a product to purchase.

Fill in the required details such as email, name, address, and payment method. Once the order is confirmed, return to Pabbly Connect and check for the Webhook response. You should see all the order details, including:

  • Customer name and email
  • Order total
  • Delivery address
  • Product details

This confirms that the connection between Shopify and Pabbly Connect is working effectively.


4. Sending WhatsApp Messages via Pabbly Connect

Now that you have the order details, it’s time to send a WhatsApp message using Pabbly Connect. Add a new action step in your workflow and select “Pabbly Chatflow” as the action application.

Choose the action event as “Send Text Message” and click on “Connect”. If you do not have an existing connection, create a new one by copying the API key from your Pabbly Chatflow account. Map the recipient’s phone number and other details from the Shopify order response to personalize the message.

  • Enter the recipient’s phone number with the country code.
  • Compose your WhatsApp message including order details.
  • Map the necessary fields to ensure dynamic content.

After setting up the message, click on “Save and Send Request” to send the WhatsApp message. You should receive a confirmation of success in Pabbly Connect.


5. Conclusion

In this tutorial, we demonstrated how to automate WhatsApp messaging for Shopify orders using Pabbly Connect. By following these steps, you can ensure that your customers receive timely updates about their orders, enhancing their shopping experience.

Utilizing Pabbly Connect for integration with WhatsApp and Shopify allows for seamless communication and efficient order management.

For more information on automating your workflows, explore the capabilities of Pabbly Connect today!