Products
- Pabbly Plus
  Pabbly Plus provides access to all Pabbly applications at a single price. You will have access to Pabbly Connect, Pabbly Subscription Billing, Pabbly Chatflow, Pabbly Email Marketing, Pabbly Form Builder and Pabbly Hook.
  
  Pabbly Connect
  Integrate different applications and start automating your work.
  
  Pabbly Subscription Billing
  Start accepting one-time and recurring subscription payments.
  
  Pabbly Chatflow
  Automate WhatsApp conversations effortlessly.
  
  Pabbly Email Marketing
  Send email newsletters to your subscribers and customers.
  
  Pabbly Form Builder
  Create professional forms for your business with no code builder.
  
  Pabbly Hook
  Webhook event handling for scalable applications.
Sign In

Send Thank You Offers on WhatsApp Automatically

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start automating WhatsApp messages, you need to access Pabbly Connect. Open your browser and search for pably.com/connect. This will take you to the Pabbly Connect landing page.

In the top right corner, click on the “Sign Up for Free” button. This allows you to explore Pabbly Connect with 100 free WhatsApp messages each month, giving you a chance to test the platform before purchasing a subscription.

2. Setting Up Your Workflow in Pabbly Connect

Once logged in, you will be directed to the workflow builder in Pabbly Connect. This is where you will create your automation. The workflow consists of triggers and actions, which are essential for automation.

Click on the “Add Trigger” button.
Search for Razorpay and select it as your trigger application.
Choose the “Payment Captured” event and click “Connect”.

After clicking connect, you will receive a webhook URL. This URL will be used to connect Razorpay to Pabbly Connect.

3. Configuring Razorpay Webhook

Now, open your Razorpay dashboard and navigate to the “Payments” section. From there, go to “Account and Settings” and then select “Webhooks”.

Click on “Add New Webhook”.
Paste the webhook URL you copied earlier.
Select “Payment Captured” as the active event and click “Create Webhook”.

Once the webhook is created, you can return to your Pabbly Connect workflow, which will be waiting for the webhook response after a successful payment.

4. Sending Automated WhatsApp Messages

With the webhook set up, it’s time to send automated messages. Click on “Add New Action Step” in your workflow and search for WhatsApp.

Select Pabyt as the action application.
Choose “Send Text Message” and click “Connect”.
If prompted, enter your API token from Pabyt Chatflow.

Map the recipient’s WhatsApp number from the previous step to ensure the message is sent to the correct customer. You can also personalize the message by including the customer’s name.

5. Finalizing Your Automation Workflow

After configuring the message, click on “Save and Send Test Request” to ensure everything works correctly. If successful, you will receive a confirmation message indicating that the WhatsApp message was sent.

Now, whenever a customer completes a purchase through Razorpay, they will receive an automated WhatsApp message with a discount coupon code. This automation can help increase customer retention by encouraging repeat purchases.

With Pabbly Connect, you can easily manage multiple integrations and automate your workflows. This tutorial has shown you how to set up a simple yet effective automation process.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate WhatsApp messages after purchases. By integrating Razorpay and Pabyt, you can enhance customer engagement with personalized messages. Start automating today to improve your business efficiency!