Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect for Integration

To start automating order confirmations on WhatsApp, access Pabbly Connect by visiting pabblvi.com/connect. If you are a new user, click on the ‘Sign up for free’ option in the top right corner. This allows you to explore Pabbly Connect with 100 free tasks every month.

Once signed up, you can create workflows that connect various applications. This is crucial for sending WhatsApp messages automatically after a new order is placed on Shopify. The free tasks let you test the integration without any upfront costs.

2. Setting Up the Shopify Trigger in Pabbly Connect

In your Pabbly Connect workflow, click on the ‘Add Trigger’ button. Search for Shopify and select Shopify V2. Choose the event as ‘New Order’ to initiate the process whenever a new order is placed.

  • Select Shopify V2 as the application.
  • Choose ‘New Order’ as the event.
  • Connect to Shopify to receive a webhook URL.

Copy the webhook URL provided by Pabbly Connect and navigate to your Shopify store. In Shopify, go to Settings > Notifications, and create a new webhook. Set the event to ‘Order Creation’, paste the URL, and save it. This connects Shopify to Pabbly Connect, allowing it to trigger actions based on new orders.

3. Testing the Integration with a Test Order

After setting up the trigger, you need to test the integration. Close the settings and create a test order in your Shopify store. This will send a test response to Pabbly Connect, confirming that the connection is working.

Once the test order is placed, return to Pabbly Connect to see if the response has been captured. You should see the order details reflecting the information you entered during the test purchase. This step ensures that the integration is functioning correctly before moving forward.

4. Sending WhatsApp Messages via Pabbly Connect

Now that the Shopify trigger is set up, it’s time to configure the action to send WhatsApp messages. Click on ‘Add New Action Step’ and choose Pabbly Chatflow for sending WhatsApp messages. Select ‘Send Text Message’ as the action event.

If you have an existing connection, select it; otherwise, create a new connection by entering your API token from Pabbly Chatflow. This allows Pabbly Connect to send messages through WhatsApp automatically.

  • Enter the recipient’s WhatsApp number by mapping it from the previous step.
  • Compose the message, including order details.
  • Test the message sending to ensure everything is set correctly.

Once you have set up your message, click on ‘Save and Send Test Request’ to verify that the WhatsApp message is sent. This confirms that your integration is complete and functioning as intended.

5. Enjoying Automated Order Confirmations

With everything set up, Pabbly Connect will automatically send WhatsApp messages for every new order placed on your Shopify store. This automation saves time and ensures that customers receive instant notifications about their orders.

Now, whenever a customer makes a purchase, they will receive a confirmation message on WhatsApp without any manual intervention. This allows you to focus on other important aspects of your business while Pabbly Connect handles the notifications seamlessly.

Conclusion

Using Pabbly Connect to automate WhatsApp order confirmations enhances your eCommerce efficiency. With just a few steps, you can ensure customers receive timely updates, improving their shopping experience.