Watch Step By Step Video Tutorial Below
1. Setting Up Pabbly Connect for WooCommerce
To automate WhatsApp notifications for WooCommerce orders, start by accessing Pabbly Connect. This platform allows you to create seamless integrations between different applications.
Log into your Pabbly Connect account or sign up for free to get started. Once logged in, navigate to the dashboard where you can create a new workflow. This is essential for linking WooCommerce and WhatsApp for notifications.
2. Creating a New Workflow in Pabbly Connect
In Pabbly Connect, click on the “Create Workflow” button. Give your workflow a name, such as “Send Out of Delivery WhatsApp Updates Automatically”. This will help you identify the workflow later.
To set this up, follow these steps:
- Select “Create from Scratch” to start a new workflow.
- Choose the trigger application as “WooCommerce” with the event “Order Updated”.
- Click on the “Connect” button to establish the connection.
Once you have set this up, you can move on to the next step of integrating your WooCommerce store with Pabbly Connect.
3. Configuring WooCommerce Webhook for Pabbly Connect
Next, you need to set up a webhook in your WooCommerce store. This allows WooCommerce to send updates to Pabbly Connect whenever an order status changes.
To configure the webhook, navigate to WooCommerce settings and go to the “Advanced” section. Here’s how to do it:
- Click on “Webhooks” and then on the “Add Webhook” button.
- Name your webhook (e.g., “Order Updated”) and set the status to “Active”.
- Paste the webhook URL from Pabbly Connect into the URL field.
After saving the webhook, your WooCommerce store will now communicate with Pabbly Connect whenever an order is updated.
4. Capturing the Webhook Response in Pabbly Connect
Once the webhook is configured, you need to capture the response in Pabbly Connect. This step is crucial for ensuring that you can send the correct WhatsApp message based on the order status.
To capture the response, update an order status in WooCommerce to “Out for Delivery”. After updating, return to Pabbly Connect and check for the webhook response. You should see the order details, including the customer’s name and address.
Ensure that you have the correct order status captured in Pabbly Connect. This allows you to set up conditions for when to send WhatsApp messages.
5. Sending WhatsApp Notifications Using Pabbly Connect
Now that you have captured the order details, it’s time to send WhatsApp notifications using Pabbly Connect. For this, you will use the Pabbly Chatflow application.
Follow these steps to send the WhatsApp message:
- Add an action step and select “Pabbly Chatflow” as the application.
- Choose the event as “Send Template Message”.
- Map the necessary fields like the recipient’s phone number and message template.
After setting this up, you can test the workflow, and your customers will receive WhatsApp notifications automatically whenever their orders are out for delivery.
Conclusion
This tutorial has shown you how to automate WhatsApp notifications for WooCommerce orders using Pabbly Connect. By following these steps, you can streamline your order updates and improve customer communication effectively.



