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Razorpay Payment Received? Alert Your Team & Customer Instantly 💰⚡

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Razorpay Integration

To begin automating payment notifications, access Pabbly Connect by logging into your Pabbly account. This platform is essential for integrating Razorpay with Slack and WhatsApp for real-time notifications.

After logging in, navigate to the dashboard and click on “Create Workflow”. Name your workflow, such as “Razorpay Payment Notifications”, and select a folder for better organization. This initial setup is crucial for managing your automated tasks effectively.

2. Configuring the Trigger Event in Pabbly Connect

In this section, you will set up the trigger for your workflow. Click on the “Add Trigger” button and select Razorpay as your trigger application. Choose the “Payment Captured” event to initiate the workflow whenever a payment is received.

Select Razorpay as the trigger application.
Choose “Payment Captured” as the trigger event.
Click on “Connect” to establish the connection.

Once connected, a webhook URL will be generated. This URL acts as a bridge between Razorpay and Pabbly Connect. Copy this URL and proceed to Razorpay to create a webhook.

3. Creating a Webhook in Razorpay

Now, navigate to the Razorpay dashboard. Go to the “Developers” section and select “Webhooks”. Here, you’ll add the webhook URL you copied from Pabbly Connect.

Fill in the necessary details, such as the alert email and secret, to customize your webhook settings. Ensure that the active event is set to “Payment Captured” to trigger the workflow correctly.

4. Sending Notifications to Slack via Pabbly Connect

After setting up the webhook, the next step is to notify your team on Slack. In Pabbly Connect, add a new action step and select Slack as the action application. Choose “Send Channel Message” as the action event.

Select the channel where notifications will be sent.
Map the message fields with the payment details.
Save and send a test request to ensure everything is working.

Upon successful configuration, your team will receive real-time notifications on Slack whenever a payment is captured, streamlining communication.

5. Sending WhatsApp Notifications Using Pabbly Chatflow

To complete the workflow, it’s crucial to send a personalized WhatsApp message to the customer. In Pabbly Connect, add another action step and select Pabbly Chatflow as the action application. Choose “Send Text Message” as the action event.

Enter the customer’s phone number, ensuring to include the country code without the plus sign. Map the message fields to include personalized details like the customer’s name and payment amount.

After saving and sending a test request, your customer will receive a confirmation message on WhatsApp, enhancing their experience and keeping them informed.

Conclusion

This tutorial demonstrates how to use Pabbly Connect to automate payment notifications from Razorpay to Slack and WhatsApp. By following these steps, you can streamline your payment processes and enhance customer communication effectively.