Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect for Integration

To start integrating Razorpay and Pabbly Chatflow, first, access Pabbly Connect by visiting Pabbly.com. Sign in to your existing account or create a new one for free.

Once logged in, navigate to the Pabbly Connect dashboard. Here, you can create workflows that automate tasks between different applications. Select the option to create a new workflow to begin the integration process.

2. Setting Up the Workflow in Pabbly Connect

In this step, you will set up the trigger and action applications in Pabbly Connect. Choose Razorpay as the trigger application, which will initiate the workflow when a new payment is received.

Next, specify the event as “New Payment Captured”. After this, you will need to connect Razorpay with Pabbly Connect by providing a webhook URL. Here are the steps to do this:

  • Copy the webhook URL from Pabbly Connect.
  • Open your Razorpay dashboard and navigate to the “Developers” section.
  • Select “Webhooks” and click on “Add New Webhook”.
  • Paste the copied URL and set the event to “Payment Captured”.

After setting up the webhook, you will see a confirmation message in Pabbly Connect indicating that the workflow is waiting for a webhook response.

3. Testing the Integration with Razorpay

To test the integration, you need to make a dummy payment through Razorpay. Go back to your Razorpay dashboard and access the payment pages. Copy the link for a test payment.

Fill out the payment form with details like your name and email, and select a payment method. Once you complete the payment, Pabbly Connect will receive the webhook response, confirming the payment details. You should see the response captured in your workflow.

Now that you have successfully tested the payment capture, you can proceed to set up the action step in Pabbly Connect.

4. Sending WhatsApp Messages via Pabbly Chatflow

After confirming the payment details, it’s time to send a WhatsApp message using Pabbly Chatflow. In the action step of your workflow, select Pabbly Chatflow as the action application.

Choose the event as “Send Text Message” and connect it to your Pabbly Connect account. You will need to provide your API token from the Pabbly Chatflow settings. Once connected, fill in the required fields for the WhatsApp message.

  • Enter the mobile number of the recipient.
  • Compose the message you want to send.

Make sure to personalize the message with the user’s name and payment details. This will enhance customer experience and ensure clarity.

5. Finalizing the Workflow and Sending Messages

Once you have entered all the necessary details, save and test the action step in Pabbly Connect. You should receive a success status indicating that the message has been sent.

Check your WhatsApp to confirm that the personalized message has been received. The message should thank the user for their payment and provide transaction confirmation. This automation not only saves time but also improves customer satisfaction.

Now your integration between Razorpay and Pabbly Chatflow via Pabbly Connect is complete. Whenever a new payment is made, a WhatsApp message will be sent automatically.

Conclusion

This tutorial demonstrated how to use Pabbly Connect to integrate Razorpay and Pabbly Chatflow, automating WhatsApp messages for new payments. Implementing this automation enhances efficiency and customer engagement.