Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect for Integration

To integrate Pabbly with WhatsApp, start by accessing Pabbly Connect. Go to the Pabbly website and sign in to your account. Once logged in, click on the “Access Now” button to enter the Pabbly Connect dashboard.

In the dashboard, locate the “Create Workflow” button. Click on it, and select “Create from Scratch”. You will then need to name your workflow, such as “Recover Abandoned Orders Automatically”. After naming, choose a folder and click on the “Create” button to set up your workflow.

2. Setting Up the Trigger in Pabbly Connect

In this section, you will set the trigger for your workflow. The trigger will be activated whenever a customer abandons their cart in your e-commerce store. In the trigger box, select the application as “WooCommerce” and the trigger event as “New Cart Abandoned”.

Next, click on the “Connect” button to create a connection between Pabbly Connect and WooCommerce. You will need to configure the settings in WooCommerce to ensure that the abandoned cart data is sent to Pabbly Connect. Follow these steps:

  • Install and activate the WooCommerce Abandonment plugin.
  • Go to WooCommerce settings and enable webhooks.
  • Add the webhook URL provided by Pabbly Connect.

After setting up the webhook, you can capture a trigger sample to ensure that the connection is working properly. Click on the “Trigger Sample” button in Pabbly Connect to receive a sample response from WooCommerce.

3. Capturing Data from WooCommerce

Once you have set up the trigger, you will receive a response containing the details of the abandoned cart. This response will include product details, prices, and customer information. Make sure this data is accurately captured in Pabbly Connect.

To verify that the connection is working, you can check the response received in Pabbly Connect. You should see all relevant details like product names, quantities, and the checkout URL. This confirms that your setup is successful.

  • Product name
  • Product price
  • Customer phone number

With the data captured, you can now proceed to set up the action that will send a WhatsApp message to the customer.

4. Sending a WhatsApp Message via Pabbly Connect

In this section, you will configure the action to send a WhatsApp message using Pabbly Connect. Select “Pabbly Chatflow” as the action application and choose the action event as “Send Text Message”. Click on “Connect” to establish the connection.

Once connected, you will need to enter the recipient’s mobile number and the message details. Use the data captured from the WooCommerce response to personalize the message. For example, include the checkout link in the message to remind customers about their abandoned cart.

  • Enter the recipient’s phone number without the plus sign.
  • Write a personalized message including the checkout link.

After entering all details, click on “Save and Send Request” to send the WhatsApp message. You can check your WhatsApp to confirm that the message has been received successfully.

5. Conclusion: Automating Your E-commerce Workflow

In conclusion, integrating Pabbly with WhatsApp using Pabbly Connect allows for efficient automation of your e-commerce notifications. By following these steps, you can ensure that customers receive timely reminders about their abandoned carts, enhancing your sales conversions.

This integration not only saves you time but also helps in improving customer engagement. With the power of Pabbly Connect, automating your workflows becomes seamless and effective.