Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect for Integration

To start using Pabbly Connect for integrating Pabbly Chat Flow and PubNub, visit chatflow.pabbly.com. Here, you can create an account or log in if you already have one. Once logged in, you will be directed to the Pabbly Chat Flow dashboard.

After accessing your dashboard, ensure you add your WhatsApp number to your Pabbly Chat Flow account. This step is crucial as it allows you to send broadcasts to your customers seamlessly. Once your number is added, you can proceed to create your broadcast.

2. Creating a Broadcast Message Using Pabbly Chat Flow

In this section, we will utilize Pabbly Connect to set up a broadcast message. Navigate to the “Broadcast” option in the left menu. This will take you to the broadcast setup page where you can send messages to all your customers at once.

  • Select the type of broadcast, such as a campaign broadcast.
  • Name your broadcast, e.g., “Event Invitation Message”.
  • Choose the audience from your contact list created in PubNub.

After selecting your audience, you can refine the audience by excluding contacts you don’t wish to send the message to. This feature allows for a more targeted approach when sending messages through Pabbly Connect.

3. Adding Contacts to Your Broadcast List

Using Pabbly Connect, you can manage your contacts efficiently. To add contacts, click on “Contacts” in the left menu. Here, you can create a new contact list or add individual contacts.

  • Click on “Add New Contact List” to create a fresh list.
  • You can upload multiple contacts by importing a CSV file.
  • Ensure your CSV contains the necessary customer data for successful uploads.

Once your contacts are added, you can select them when setting up your broadcast in Pabbly Connect. This ensures that your messages reach the intended recipients without hassle.

4. Sending and Scheduling Your Broadcast

After preparing your broadcast message in Pabbly Connect, it’s time to send or schedule it. You can choose to send the message immediately or schedule it for a later time. This flexibility allows you to reach your audience at the optimal moment.

To schedule your broadcast, select the date and time you wish to send the message. For instance, you can set it for September 27, 2026, at 6:00 PM. Additionally, you can enable the automatic retry feature for contacts that fail to receive the message initially.

Once everything is set, simply click on “Create Broadcast” to finalize the process. Your broadcast will now be scheduled, and you can monitor its performance through the statistics option in Pabbly Connect.

5. Monitoring Your Broadcast Performance

After sending your broadcast using Pabbly Connect, it’s essential to track its performance. Navigate to the “Statistics” section to view detailed reports on your broadcast. Here, you can see metrics such as delivery rates, read statuses, and any messages that failed to send.

This data is invaluable as it helps you understand the effectiveness of your messaging strategy and make necessary adjustments for future broadcasts. By utilizing these insights, you can optimize your future campaigns and enhance customer engagement.

In conclusion, Pabbly Connect simplifies the process of sending bulk messages through WhatsApp, allowing businesses to automate their communication efficiently.

In this tutorial, we explored how to integrate Pabbly Chat Flow, PubNub, and CSV using Pabbly Connect. This powerful platform enables you to automate your WhatsApp broadcasts, ensuring effective communication with your customers.