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Keep Customers Updated on WhatsApp Automatically

Watch Step By Step Video Tutorial Below

1. Using Pabbly Connect to Access WhatsApp Automation

To automate WhatsApp updates, you will start by accessing Pabbly Connect. This platform serves as the central hub for integrating Pabbly, Pabbly Chatbot, and Pabbly Chat Flow.

Once logged into your Pabbly account, navigate to the Pabbly Connect dashboard. Here, you can set up workflows that will allow you to send automated messages to your customers via WhatsApp.

2. Setting Up Pabbly Chatbot for Broadcasts

Next, you need to set up your Pabbly Chatbot account to create broadcasts. This is where Pabbly Connect facilitates the integration by allowing you to manage your contacts and messages efficiently.

To begin, go to chat.pabbly.com and ensure your WhatsApp number is added to your Pabbly Chat Flow. After that, select “Broadcast” from the sidebar menu to schedule your product launch messages.

Choose the type of broadcast campaign.
Name your broadcast (e.g., “Product Launch Offer”).
Select your target audience from existing contact lists.

Once you have chosen your audience, you can refine your selection by excluding contacts who should not receive the broadcast. This targeted approach is essential for effective communication.

3. Crafting Your Message using Pabbly Connect

Now that you have your audience set, it’s time to craft the message you will send. With Pabbly Connect, you can either write a new message or use a pre-approved template for WhatsApp.

If you opt for a template, select the one you have previously created and approved by Meta. You can also add images or buttons to enhance your message. Be sure to preview your message to ensure it appears correctly.

Choose between a regular message or a template.
Add any images or buttons needed for interaction.
Send a test message to verify correctness.

After confirming that your message is correct, you can proceed to schedule or send it immediately to your contacts through Pabbly Connect.

4. Scheduling Your Broadcast with Pabbly Connect

The next step is to schedule your broadcast for delivery. With Pabbly Connect, you can choose to send your WhatsApp message immediately or set a future date and time for it to be sent.

To schedule, simply select the option for “Schedule for Later” and choose your preferred date and time. You can also enable automatic retries for any failed messages, ensuring that your communication is reliable.

After setting your schedule, click on “Create Broadcast” to finalize your setup. This will activate your broadcast according to the specified timing.

5. Tracking Your Results with Pabbly Connect

Finally, once your broadcast is live, Pabbly Connect allows you to track its performance. You can view detailed statistics about how many messages were sent, delivered, and read.

This data is crucial for understanding your audience’s engagement and improving future broadcasts. You can access these insights directly from your Pabbly Connect dashboard.

Utilizing these analytics will help you refine your messaging strategy, ensuring more effective communication with your customers in the future.

Conclusion

This tutorial demonstrated how to automate WhatsApp updates using Pabbly Connect, Pabbly Chatbot, and Pabbly Chat Flow. By following these steps, you can efficiently keep your customers informed and engaged without manual effort.