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Instantly Send WhatsApp Replies to Facebook Leads with Chatflow

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating Facebook Lead Ads with WhatsApp, you first need to access Pabbly Connect. Simply type pabby.com in your browser and sign into your account. If you are a new user, you can sign up for free, which gives you access to 100 tasks monthly.

Once logged in, go to the dashboard where you will find all Pabbly applications. Click on Pabbly Connect to start the integration process. Make sure to familiarize yourself with the interface to navigate through the setup smoothly.

2. Creating a New Workflow in Pabbly Connect

After accessing Pabbly Connect, click on “Create Workflow” and choose “Create from Scratch”. Name your workflow, for example, “Instantly Send WhatsApp Replies to Facebook Leads with Chat Flow”. Select the appropriate folder, such as “Public Chat Flow”, and click on “Create”.

Name your workflow appropriately.
Select a folder for organization.
Click “Create” to finalize your workflow setup.

Your workflow will now be created successfully, and you can begin entering your trigger application. The trigger is essential as it starts the automation process in Pabbly Connect.

3. Setting Up the Trigger Application

In this step, you will set Facebook Lead Ads as your trigger application. Click on the trigger application box and select Facebook Lead Ads. Choose the trigger event as “New Lead Instant” and click on “Connect”.

If you have an existing connection, select it; otherwise, click on “Add New Connection”. You will need to log into your Facebook account to establish this connection. Once connected, you can access your Facebook page and lead generation form.

4. Configuring Facebook Lead Ads in Pabbly Connect

To get the page name and lead generation form, open your Facebook account and navigate to the page you will use for ads. Go to the Meta for Developers page to find the lead ads debug tool. Here, select your page and the lead form you want to use.

Select your Facebook page.
Choose the appropriate lead form.
Click “Save and Send Test Request” to check the integration.

After saving, you can test the submission using the lead ads testing tool. Once you submit a dummy lead, check your workflow to see if the details are captured correctly, confirming that Pabbly Connect is functioning as intended.

5. Sending WhatsApp Messages Using Pabbly Chat Flow

Now that your trigger is set up, the next step is to send a WhatsApp message to the lead. For this, add a new action step in your workflow and select Pabbly Chat Flow as your action application. Choose the action event as “Send Template Message” and connect it.

In this action, you will need to enter the mobile number of the lead. Instead of entering it manually, you will map it from the Facebook lead response. Ensure the phone number is formatted correctly without the plus sign and then save this action step.

Next, you will set up the message template that you want to send. Create a template in Pabbly Chat Flow that includes placeholders for personalization. Once your template is ready, map the necessary fields and save your workflow.

Conclusion

This tutorial demonstrates how to integrate Facebook Lead Ads with WhatsApp using Pabbly Connect. By automating the process of sending personalized messages to new leads, you can enhance your communication and streamline your workflow effectively.