Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect for Integration

To start automating your WhatsApp replies for Google Forms leads, first access Pabbly Connect. You can do this by visiting the Pabbly website and signing into your account or creating a new one. Once logged in, you will find all Pabbly applications listed.

Click on the Pabbly Connect option to enter the app dashboard. Here, you can create a new workflow by selecting the option to create a workflow from scratch. This is essential for setting up the integration between Google Forms and WhatsApp.

2. Creating a Workflow in Pabbly Connect

Next, you will create a workflow titled “Instantly Reply to Google Forms Leads on WhatsApp Automatically”. Select the appropriate folder for your workflow and click on create. This sets up your automation process.

  • Name your workflow appropriately.
  • Choose the desired folder for organization.
  • Click on the create button to finalize your workflow setup.

After creating the workflow, you will set a trigger application. In this case, select Google Forms. The trigger event you need is “New Response Received”. This means that every time a new form is submitted, the workflow will be triggered automatically.

3. Connecting Google Forms to Pabbly Connect

To connect Google Forms with Pabbly Connect, you will need a webhook URL. This URL acts as a bridge between the two applications. In your Google Forms settings, navigate to the responses section and click on “View in Sheets”.

After confirming that your form is connected to the Google Sheets, proceed to submit a test form. This ensures that the data flows correctly into your connected spreadsheet. Make sure all the necessary fields are included, such as name, email, phone number, and message.

  • Open Google Sheets linked to your form.
  • Submit a test response to check data flow.
  • Ensure all fields are correctly populated in the sheet.

Once the test response is submitted, copy the webhook URL from Pabbly Connect and paste it into the Google Sheets add-on for Pabbly Connect Webhooks. This will establish the connection needed for data transfer.

4. Sending WhatsApp Messages via Pabbly Connect

After successfully connecting Google Forms, the next step is to set up WhatsApp messaging through the Pabbly Connect action application. Choose WhatsApp Cloud API as the action application and select the action event as “Send Text Message”.

To configure this, you will need to connect your WhatsApp Cloud API to Pabbly Connect. This requires generating an access token from the Meta for Developers site. Once you have the token, paste it into the connection settings in Pabbly Connect.

  • Select WhatsApp Cloud API as the action application.
  • Generate an access token from the Meta for Developers.
  • Paste the token into Pabbly Connect to establish the connection.

Now, you can map the recipient’s phone number and the personalized message using the data collected from Google Forms. This ensures that every time a new form is submitted, the relevant details are sent as a WhatsApp message automatically.

5. Testing and Verifying the Integration

To finalize your setup, perform a test to ensure that everything is working correctly. Send a test message through Pabbly Connect to your WhatsApp number. Check your WhatsApp to verify that the message has been received as expected.

When testing, ensure that the message includes dynamic fields such as the user’s name and the product they inquired about. This personalization enhances user engagement and ensures that the messages are relevant.

  • Send a test message to your WhatsApp number.
  • Verify that the message is received with correct details.
  • Ensure that the message is personalized for the user.

Once confirmed, your integration is complete! Now, every time a new Google Forms lead is generated, a WhatsApp message will be sent automatically, thanks to Pabbly Connect.

Conclusion

This tutorial demonstrated how to use Pabbly Connect to automate WhatsApp replies for Google Forms leads. By following these steps, you can enhance your communication and engagement with potential customers seamlessly.