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Instant WhatsApp Confirmation for Every Google Forms Submission | Full Automation Tutorial

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google Forms and WhatsApp Integration

To start automating WhatsApp notifications, access Pabbly Connect by visiting www.pabbly.com/connect. This platform allows seamless integration between Google Forms and WhatsApp, ensuring you never miss a customer appointment confirmation.

If you’re new to Pabbly Connect, sign up for a free account to receive 100 free tasks every month. This will enable you to create your automation without any cost initially. Once logged in, you can explore the interface and set up your workflow.

2. Creating a Google Form for Appointment Booking

Next, create a Google Form to collect appointment details from your customers. This form will serve as the trigger for sending notifications through Pabbly Connect.

To create your Google Form, follow these steps:

Open Google Forms and create a new form.
Add fields for customer name, phone number, service type, appointment date, and time.
Save the form and ensure it is ready for submissions.

Now that you have your Google Form set up, you can connect it with Pabbly Connect to automate WhatsApp messages.

3. Linking Google Sheets with Pabbly Connect

After creating the Google Form, link it to Google Sheets. This step is crucial as it helps capture responses automatically. With Pabbly Connect, you can set up a workflow that triggers when a new response is received.

Here’s how to link your Google Form to Google Sheets:

In the Google Form, go to the “Responses” tab.
Click on “Link to Sheets” and create a new spreadsheet.
This spreadsheet will now automatically receive responses from the form.

With your Google Sheets linked to the form, you are ready to set up the integration in Pabbly Connect.

4. Setting Up WhatsApp Integration Using Pabbly Connect

Now that you have your Google Sheets ready, it’s time to set up the WhatsApp integration using Pabbly Connect. This allows you to send automated messages to customers upon form submission.

Follow these steps to complete the integration:

In Pabbly Connect, create a new workflow.
Select “Google Sheets” as the trigger app and set the trigger event to “New Response Received”.
Connect your Google account and select the spreadsheet linked to your Google Form.

Once the trigger is set, proceed to add the action step to send a WhatsApp message using Pabbly Connect.

5. Sending WhatsApp Messages Automatically

After setting up the trigger, you can now configure the action to send WhatsApp messages. This step is essential for confirming appointments with customers.

To send WhatsApp messages, do the following:

Select “Pabbly Chatflow” as the action app.
Choose the action event “Send Template Message”.
Map the variables such as phone number, name, service, date, and time from the Google Sheets response.

Finally, test the workflow to ensure that an automated WhatsApp message is sent successfully upon each form submission, confirming the customer’s appointment.

Conclusion

By following this tutorial, you can easily automate WhatsApp notifications for Google Form submissions using Pabbly Connect. This integration streamlines appointment confirmations and enhances customer experience.