Products
- Pabbly Plus
  Pabbly Plus provides access to all Pabbly applications at a single price. You will have access to Pabbly Connect, Pabbly Subscription Billing, Pabbly Chatflow, Pabbly Email Marketing, Pabbly Form Builder and Pabbly Hook.
  
  Pabbly Connect
  Integrate different applications and start automating your work.
  
  Pabbly Subscription Billing
  Start accepting one-time and recurring subscription payments.
  
  Pabbly Chatflow
  Automate WhatsApp conversations effortlessly.
  
  Pabbly Email Marketing
  Send email newsletters to your subscribers and customers.
  
  Pabbly Form Builder
  Create professional forms for your business with no code builder.
  
  Pabbly Hook
  Webhook event handling for scalable applications.
Sign In

I Have a Secret to Getting Customers to Come Back Again & Again

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Customer Engagement

To effectively get customers to come back again, you need to start with Pabbly Connect. This platform allows you to automate your workflows seamlessly. Begin by visiting pabbly.com/connect and signing up for a free account, which gives you 100 free tasks every month.

Once logged in, you can create a new workflow that will capture customer orders from your e-commerce store. This integration is crucial for sending timely promotional messages to your customers.

2. Integrating Shopify with Pabbly Connect

To connect your Shopify store to Pabbly Connect, you need to set a trigger for new orders. This is done by creating a webhook URL that Shopify will send data to when an order is placed. Start by selecting the Shopify app as your trigger.

Log in to your Shopify account.
Navigate to Settings > Notifications.
Select “Create Webhook” and choose the “Order Creation” event.
Paste the webhook URL generated by Pabbly Connect.

After saving the webhook, you can test the connection by placing a dummy order in Shopify. This will allow Pabbly Connect to capture the order details and confirm the integration is successful.

3. Setting Up a Delay in Pabbly Connect

Once the order is captured, the next step is to set up a delay before sending the promotional message. This is important because you want to wait 20 days after the order is placed. In Pabbly Connect, use the “Add Delay” feature to set this up.

Here’s how to configure the delay:

Select the delay action in your workflow.
Set the delay duration to 20 days.
Save the changes to your workflow.

This delay ensures that your customers receive the WhatsApp message after they have had time to use the product, increasing the likelihood of repeat purchases.

4. Sending WhatsApp Messages Using Pabbly Chatflow

Now that the delay is set, it’s time to send a promotional message via WhatsApp using Pabbly Chatflow. This step is essential for re-engaging customers. To do this, select the “Send WhatsApp Message” action in your workflow.

Here’s how to set it up:

Log into your Pabbly Chatflow account.
Go to the API and Webhook section to copy your token.
Map the customer’s phone number from the previous step.

After configuring the message content, save and test the workflow. This will send the promotional message to the customer’s WhatsApp, encouraging them to return for another purchase.

5. Conclusion

Utilizing Pabbly Connect and Pabbly Chatflow effectively allows businesses to engage customers and encourage repeat purchases through automated WhatsApp messaging. By setting up a seamless workflow, you can ensure that your customers feel valued and are incentivized to return.

This integration not only streamlines your customer engagement but also enhances your sales strategy, making it easier to keep customers coming back again and again.