I Collect WhatsApp Responses in Google Sheets Automatically

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To begin integrating WhatsApp messages into Google Sheets, first, access Pabbly Connect. Navigate to the Pabbly Connect website and log in to your account. If you are a new user, you can sign up for free and receive 100 tasks to test the integration.

After logging in, you will be directed to your dashboard. Here, you can start creating your workflow by clicking on the “Create Workflow” button. This is the foundation for capturing WhatsApp messages and storing them systematically in Google Sheets.

2. Creating a Workflow in Pabbly Connect

In this step, you will create a workflow to capture WhatsApp messages. Click on the “Create Using AI” option to use the new workflow builder. Enter the prompt to collect WhatsApp responses, specifying that you want to capture messages using the WhatsApp Cloud API.

• Select WhatsApp Cloud API as your trigger manager.
• Set the trigger event to “Message Notification”.
• Click “Approve and Create” to finalize the workflow setup.

Once you’ve created the workflow, you will receive a webhook URL from Pabbly Connect. This URL is crucial for connecting WhatsApp Cloud API to your workflow, allowing it to capture messages automatically.

3. Configuring WhatsApp Cloud API with Pabbly Connect

Next, you need to configure the WhatsApp Cloud API with the webhook URL provided by Pabbly Connect. Copy the webhook URL and navigate to your WhatsApp Cloud API setup. In the configuration section, locate the webhook settings and paste the copied URL into the callback URL field.

Additionally, you will need a verification token. Scroll down in your WhatsApp Cloud API settings to find this token, copy it, and paste it into the appropriate field in your configuration. After entering the token, save the settings to complete the setup.

4. Capturing WhatsApp Messages in Pabbly Connect

With the WhatsApp Cloud API configured, return to your Pabbly Connect workflow and click on the “Recapture” button. This allows you to test the connection by sending a message through WhatsApp. Once you send a message, Pabbly Connect will capture the response and display it in your workflow.

• Verify that the message ID, sender name, and phone number are captured accurately.
• Ensure all subscriptions are turned on for the connection to work seamlessly.

This step confirms that your WhatsApp Cloud API is successfully connected to Pabbly Connect, allowing for real-time message capture.

5. Adding WhatsApp Messages to Google Sheets

Now that you can capture WhatsApp messages, it’s time to send this data to Google Sheets. In your Pabbly Connect workflow, click on the Google Sheets step and select the “Connect” button. Choose the option to add a new connection, and sign in with your Google account.

Once connected, select the specific spreadsheet where you want to record the messages. Map the fields for ID, name, phone number, and message in the Google Sheets headers. This mapping ensures that each new message received will be updated automatically in your Google Sheets.

Finally, send a test request to verify that the integration works. You should see the WhatsApp message recorded in your Google Sheets, confirming that your integration is complete and functioning smoothly.

Conclusion

In this tutorial, we explored how to integrate WhatsApp messages into Google Sheets using Pabbly Connect. By following these steps, you can automate the process of recording messages systematically in a structured format.