Watch Step By Step Video Tutorial Below






1. Creating an AI Assistant with Pabbly Connect

To create an AI assistant using Pabbly Connect, you first need to access the Pabbly Chatbot dashboard. After signing up at pabbly.com/chatbot, you will receive 100 free credits monthly. Once logged in, navigate to the AI assistant feature.

In the AI assistant section, click on the ‘+ Add AI Assistant’ button. Here, you can define the AI’s behavior by selecting the instructions type. This will allow your AI to respond accurately to customer inquiries based on the knowledge base you upload.


2. Integrating a Chatbot with Pabbly Connect

Using Pabbly Connect, integrating a chatbot is straightforward. Start by navigating to the flow builder in Pabbly Chatbot. Click on the ‘+ Add Flow’ button to create a new chatbot flow. Select the trigger event, typically a keyword that customers might send.

  • Choose the text button for your initial message.
  • Add a list node for additional options.
  • Incorporate contact custom fields to personalize interactions.

After setting up these elements, ensure every node connects properly. This connectivity is crucial for the chatbot flow to function seamlessly, enabling customers to interact effectively.


3. Setting Up a Mass Broadcast System with Pabbly Connect

To create a mass broadcast campaign, utilize Pabbly Connect to send WhatsApp messages to multiple contacts. Start by clicking on the ‘+ Broadcast’ button in the Pabbly Chatbot dashboard. Select the broadcast type and enter a name for your campaign.

Next, upload your contact list in CSV format. Ensure your CSV file meets the criteria, such as a maximum size of 50 MB and up to 200,000 contacts. You can create this CSV using Google Sheets or Excel. After uploading, select the audience from your existing contact lists.


4. Personalizing Messages in Pabbly Connect Broadcasts

When sending messages through Pabbly Connect, personalization is key to engaging your audience. To personalize your broadcast messages, use the dollar symbol before the variable names in your templates. For example, if you want to address a customer by name, include it like this: ‘Hello $Name’.

After setting up the message template, you can test it by sending a message to yourself. This ensures that the personalization works as intended. If everything looks good, you can schedule the broadcast for a specific date and time.


5. Finalizing Your Setup with Pabbly Connect

After creating your AI assistant, chatbot, and mass broadcast system using Pabbly Connect, ensure that all components are functioning correctly. You can enable automatic retries for failed contacts in your broadcast settings, allowing the system to resend messages if necessary.

Finally, review all the settings and configurations for your AI assistant and chatbot. Make sure the knowledge base is uploaded, and all instructions are set correctly. Once everything is in place, you can start using your automated systems to enhance customer interactions.


In conclusion, using Pabbly Connect allows you to build an AI assistant, automated chatbot, and mass broadcast system efficiently. You can streamline customer interactions and improve engagement with personalized messaging.