Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect for Integration

To start integrating WhatsApp with Facebook leads, first access Pabbly Connect by visiting pabbly.com/connect in your browser. Here, you will find options to either sign in or create a free account, which allows you to explore the software with 100 free tasks every month.

If you’re a new user, click on “Sign Up Free” to get started. Existing users can simply log in. Once logged in, navigate to the Pabbly Connect dashboard to begin setting up your automation.

2. Creating a Workflow in Pabbly Connect

Next, you will create a new workflow in Pabbly Connect. Click on “Create New Workflow” and choose to create from scratch or use AI to generate a workflow. For this tutorial, we will start with a fresh workflow.

In the AI workflow builder, input a prompt describing your desired automation. For instance, you can type “When a new lead comes in from Facebook, send a WhatsApp message via Pabbly Chatflow.” This will set the foundation for your automation.

  • Select the trigger event as “New Lead Instant” from Facebook.
  • Choose the action as “Send Text Message” via Pabbly Chatflow.

After confirming your selections, click on “Approve and Create” to finalize your workflow setup in Pabbly Connect.

3. Connecting Facebook Leads to Pabbly Connect

To connect your Facebook leads to Pabbly Connect, select the Facebook app and authorize access to your account. Choose the specific Facebook page that you want to connect and select the lead form you wish to use.

Once connected, you will be prompted to select the lead form from the dropdown menu. Make sure to choose the correct form that captures the lead details you need. After confirming, click on “Save and Send Test Request” to ensure everything is working correctly.

4. Integrating WhatsApp for Notifications

Now, it’s time to integrate WhatsApp to receive notifications for new leads. In Pabbly Connect, select “Add a New Connection” and enter your WhatsApp account details. You will need to generate an API token from your Pabbly Chatflow account to complete this step.

Once you have the token, navigate to the settings in Pabbly Chatflow and copy the API token. Paste this token into the designated field in Pabbly Connect and save your settings. Now, you can enter the WhatsApp number where you want to receive the lead notifications.

  • Enter the message format you want to receive, including fields like name, phone, email, and property type.
  • Map the data from the Facebook lead response to your WhatsApp message.

After mapping the data, click on “Save and Send Test Request” to verify that you receive the WhatsApp message correctly.

5. Testing the Integration

To ensure your integration is working flawlessly, conduct a test by generating a new lead through your Facebook lead form. Once the lead is submitted, check your WhatsApp for the notification.

If everything is set up correctly, you should receive a WhatsApp message with the lead details instantly. This confirms that Pabbly Connect has successfully automated the process of notifying you about new leads via WhatsApp.

In case you do not receive the message, revisit your settings in Pabbly Connect to troubleshoot any issues. Make sure all fields are correctly mapped and that your API token is accurate.

Conclusion

This tutorial demonstrates how to integrate WhatsApp with Facebook leads using Pabbly Connect. By following these steps, you can automate lead notifications and streamline your communication effectively.