Watch Step By Step Video Tutorial Below






1. Setting Up Pabbly Connect for WhatsApp Broadcast

To create a WhatsApp broadcast campaign, you first need to access Pabbly Connect. This platform allows you to integrate various applications seamlessly, including Pabbly Chat Flow and CSV files.

Once you log into your Pabbly Connect account, navigate to the Pabbly Chat Flow feature. This is where you can manage your WhatsApp broadcasts effectively. Make sure you have your audience list ready, as it will be crucial for the next steps.


2. Creating a Broadcast Campaign in Pabbly Chat Flow

After accessing Pabbly Chat Flow, click on the “Add Broadcast” button to initiate your campaign. This is the first step in setting up your WhatsApp broadcast.

  • Choose the type of broadcast campaign you want to create.
  • Name your broadcast campaign; for example, “Exclusive Offers for Cosmetics”.
  • Select your audience from existing contact lists or upload a CSV file.

After naming your campaign, you can choose your audience. Pabbly Connect allows you to either select from existing contact lists or upload a CSV file containing your contacts. This flexibility is essential for targeting the right audience for your WhatsApp messages.


3. Audience Selection and CSV Upload

In this step, you can refine your audience further. Pabbly Connect provides options to exclude certain contacts from receiving the broadcast.

  • Exclude contacts who should not receive the message.
  • Optionally skip contacts who have messaged within the last 24 hours.

Choosing the right audience is critical for the success of your campaign. With Pabbly Connect, you can easily manage who receives your messages, ensuring that your broadcasts are effective and targeted.


4. Message Type and Template Selection in Pabbly Chat Flow

Now that your audience is set, it’s time to choose the type of message you want to send. Pabbly Connect offers two options: a pre-approved template message or a regular message.

If you opt for a regular message, ensure that the 24-hour chat window is active. Otherwise, you will need to select a template message that has been pre-approved by Meta. This is crucial for compliance with WhatsApp messaging policies.

After selecting your message type, you can customize it further by adding images or other media to enhance engagement. This feature is particularly useful for promotional campaigns.


5. Testing and Scheduling Your Broadcast Campaign

Before finalizing your broadcast, testing is essential. Use the test feature in Pabbly Connect to send a test message to yourself.

Once you confirm that the message appears correctly, you can schedule your broadcast. Pabbly Connect allows you to set a specific date and time for your messages to be sent, ensuring optimal timing for your audience.

Additionally, you can enable automatic retries for failed messages, allowing Pabbly Chat Flow to resend messages to contacts who did not receive them initially. This feature saves time and ensures higher delivery rates.


In conclusion, using Pabbly Connect to create a WhatsApp broadcast campaign is straightforward and efficient. By following these steps, you can effectively reach your audience with tailored messages, enhancing your business communication strategy.