Watch Step By Step Video Tutorial Below






1. Accessing Pabbly Connect for Integration

To start integrating Pabbly with Pabbly Chatbot and OpenAI, first access Pabbly Connect by visiting pabbly.com/chatbot. If you don’t have an account, click on the “Free Signup” button to create one.

Once registered, you will receive 100 free credits each month. After logging in, navigate to the Pabbly Chatbot section from the dashboard to begin setting up your smart assistant.


2. Creating a Smart Assistant in Pabbly Chatbot

In this step, you will create a smart WhatsApp assistant using Pabbly Connect. Head to the AI Assistant feature on the left side of the Pabbly Chatbot dashboard. Click on “Add AI Assistant” to start the creation process.

  • Enter a name for your assistant, such as “Travel Agency Assistant”.
  • Select the type of instruction as “AI Agent”.
  • Set the temperature to control the creativity of the responses.

After configuring these settings, click on the “Add AI Assistant” button to proceed. This will allow you to set specific parameters for how the assistant interacts with customers.


3. Integrating OpenAI API with Pabbly Connect

Next, you will integrate the OpenAI API through Pabbly Connect. Select the OpenAI service and choose the appropriate version, like GPT-4 mini. You will need to enter your API key, which can be generated from the OpenAI API key settings page.

After obtaining your API key, paste it into the designated field in Pabbly Chatbot. Click on the “Connect” button to save your API key. This connection allows your assistant to utilize OpenAI’s capabilities for generating responses.


4. Configuring Assistant Settings in Pabbly Chatbot

Now, configure additional settings for your assistant using Pabbly Connect. You can add headers and footers for your messages. For instance, enable the header option and input your desired message.

  • Set the retry attempts for the assistant to handle errors.
  • Input a fallback message for technical issues.
  • Upload a knowledge base file in .txt or .pdf format.

These settings ensure your assistant provides accurate and helpful responses while maintaining a professional appearance.


5. Finalizing Your Smart Assistant Setup

Finally, finalize your smart assistant setup using Pabbly Connect. Design the interface by adding titles, subtitles, and initial messages. Once satisfied with the appearance, activate your assistant by toggling the active switch.

After saving your settings, go to the Inbox Settings in Pabbly Chatbot. Ensure the “Allow AI Assistant to respond to chats” option is enabled. Select the contact list for which you want to assign the assistant and save your changes.


In conclusion, integrating Pabbly, Pabbly Chatbot, API, PDF, Pabbly Chat Flow, and OpenAI is straightforward with Pabbly Connect. This powerful platform allows you to create a fully functional smart assistant for your travel agency, enhancing customer service and automating responses effectively.