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How to Connect Google Forms to WhatsApp | Step-by-Step

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start automating your WhatsApp messages, access Pabbly Connect by visiting its official website. Once there, you will find options to sign in or sign up for free. Signing up is essential for new users looking to take advantage of Pabbly Connect’s capabilities.

After signing up, you will be directed to the workflow page. Here, you can initiate the integration process that connects Google Forms and WhatsApp. Make sure to utilize the free trial offered by Pabbly Connect to explore its features without any initial cost.

2. Setting Up Google Forms as the Trigger Application

In this step, you will set Google Forms as the trigger application within Pabbly Connect. Start by selecting Google Forms and then choose the event “New Response Received”. This event will activate the automation whenever a new lead submits the form.

Select Google Forms as the trigger application
Choose “New Response Received” as the event
Connect the application to Pabbly Connect

Once connected, you will receive a webhook URL. This URL is crucial for linking your Google Form with Pabbly Connect. Copy this URL as you will need it for the next steps in your automation process.

3. Configuring Google Sheets to Capture Responses

Next, you will configure Google Sheets to capture the responses from your Google Form. Access the Google Sheet linked to your form and navigate to the “Extensions” menu. From there, select “Add-ons” and then “Get add-ons” to find the Pabbly Connect Webhook app.

Search for Pabbly Connect Webhook in the Google Workspace Marketplace
Install the add-on
Set up the webhook URL in the add-on settings

After installation, go back to the “Extensions” menu, select the Pabbly Connect Webhooks option, and click on “Initial Setup”. Here, paste the webhook URL you copied earlier and specify the trigger column, which is typically the last column of your Google Sheet.

4. Sending Test Data to Pabbly Connect

With your Google Sheet configured, it’s time to send test data to Pabbly Connect. Fill out the Google Form with sample data to create a new entry. After submitting the form, return to your Google Sheet to verify that the data appears correctly.

In the Pabbly Connect dashboard, click on the “Send Test” button to send the test data. This step ensures that the connection between Google Forms and Pabbly Connect is working correctly. You should see the response data displayed in Pabbly Connect, confirming that the integration is set up successfully.

5. Integrating WhatsApp with Pabbly Connect

The final step involves integrating WhatsApp using the Pabbly Chatflow application. In Pabbly Connect, set Chatflow as the action application and select the event “Send Message”. This allows you to send automated WhatsApp messages to your leads.

Connect your Chatflow account by entering the API token obtained from the Chatflow settings. Once connected, you can map the fields from the Google Form responses to customize the WhatsApp message. Use the mapping feature to dynamically insert the lead’s name and other details into the message.

Conclusion

In this tutorial, we explored how to automate WhatsApp messages using Pabbly Connect and Google Forms. By following these steps, you can streamline communication with your leads, enhancing your business efficiency.