Products
- Pabbly Plus
  Pabbly Plus provides access to all Pabbly applications at a single price. You will have access to Pabbly Connect, Pabbly Subscription Billing, Pabbly Chatflow, Pabbly Email Marketing, Pabbly Form Builder and Pabbly Hook.
  
  Pabbly Connect
  Integrate different applications and start automating your work.
  
  Pabbly Subscription Billing
  Start accepting one-time and recurring subscription payments.
  
  Pabbly Chatflow
  Automate WhatsApp conversations effortlessly.
  
  Pabbly Email Marketing
  Send email newsletters to your subscribers and customers.
  
  Pabbly Form Builder
  Create professional forms for your business with no code builder.
  
  Pabbly Hook
  Webhook event handling for scalable applications.
Sign In

How to Collect WhatsApp Chatbot Data Using API | Step-by-Step Tutorial

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating Pabbly Chatflow with Pabbly Connect, first, access the Pabbly Connect dashboard. This platform serves as the central hub for all integrations, allowing seamless data flow between applications.

After logging in, you can create a new workflow by clicking on the “Create Workflow” button. This initiates the process of setting up your integration, where you will specify the applications involved and the data to be transferred.

2. Setting Up the Webhook in Pabbly Connect

Next, you need to set up a webhook in Pabbly Connect. This webhook acts as the bridge between Pabbly Chatflow and the other applications you wish to integrate. Begin by selecting the “API Request” node from the options available in Pabbly Connect.

Drag and drop the API Request node into your workflow.
Choose the POST method for sending data from the chatbot.
Paste the webhook URL generated in Pabbly Connect into the appropriate field.

This setup allows your Pabbly Chatflow to send customer data to the specified URL in real-time, enabling efficient data management without manual intervention.

3. Configuring Data Fields for Integration

Once the webhook is set up, the next step is to configure the data fields that will be sent from Pabbly Chatflow to your desired application, such as Google Sheets or HubSpot. This involves specifying the parameters that contain customer information.

In the API Request node, define the fields you want to send. For example, you can include fields like:

Customer Name
Email Address
Phone Number

This configuration ensures that all relevant customer data collected by your chatbot is accurately sent to Pabbly Connect for further processing.

4. Sending Data to Google Sheets via Pabbly Connect

After configuring the data fields, you can now set up the action that will receive this data. For this example, we will use Google Sheets as the destination application. In Pabbly Connect, select Google Sheets as your action application.

Choose the event “Add New Row” to insert the collected data into your Google Sheets. Make sure to connect your Google account and select the specific sheet where you want to store the data.

Map the fields from the previous step to the corresponding columns in your Google Sheet. This mapping ensures that each piece of information is placed in the correct location, making data management straightforward and organized.

5. Testing the Integration Workflow

Finally, it’s crucial to test the entire integration workflow to ensure it functions as intended. Start by sending a test message through your Pabbly Chatflow. This will trigger the webhook and send the data to Pabbly Connect.

Check your Google Sheets to confirm that the new row with customer information has been added successfully. This step verifies that the integration between Pabbly Chatflow and Pabbly Connect is working correctly.

Once verified, you can save your workflow in Pabbly Connect. This ensures that your automation is active and ready to collect and send data automatically whenever a new interaction occurs in your chatbot.

Conclusion

In this tutorial, we explored how to integrate Pabbly Chatflow with Pabbly Connect, enabling seamless data transfer to applications like Google Sheets. By utilizing Pabbly Connect, you can automate data collection effectively, enhancing your business processes.