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How to Automate WhatsApp Broadcast Messages

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Automation

To automate WhatsApp broadcast messages, start by accessing Pabbly Connect. Open your browser and go to pabbly.com/chatflow. This is where you will manage your WhatsApp broadcasts.

If you are a new user, click on “Sign up for free” to create an account. Existing users can simply sign in to access the dashboard. Once logged in, navigate to the Pabbly Chat Flow section to begin integrating WhatsApp.

2. Creating a Message Template in Pabbly Chat Flow

Before sending broadcast messages, you need to create a message template within Pabbly Connect. This template will be used for your WhatsApp broadcasts.

Navigate to the “Template” section in Pabbly Chat Flow.
Create a new template and ensure it is approved by Meta.
Add any images or media files you want to include in your message.

Once your template is approved, you can use it to send automated WhatsApp messages. This setup is crucial for effective communication with your customers.

3. Adding Contacts to Pabbly Connect

Next, you need to add contacts to Pabbly Connect from your Google Sheets. This step ensures that your broadcast reaches all intended recipients.

Export your Google Sheets data as a CSV file.
In the Pabbly Chat Flow dashboard, go to the “Contacts” section.
Click on “Add Bulk Contacts” and upload your CSV file.

After uploading, you can create a separate contact list for your broadcasts. This organization helps in managing your audience effectively within Pabbly Connect.

4. Setting Up WhatsApp Broadcast in Pabbly Connect

Now that you have your template and contacts ready, it’s time to set up the WhatsApp broadcast using Pabbly Connect. This process is straightforward and efficient.

Go to the “Broadcast” section in Pabbly Chat Flow and click on “Add Broadcast”. Select “Broadcast Campaign” and name it appropriately, such as “New Grocery Deals”. Choose the contact list you created earlier to send the message.

Next, select the message type. You can choose between a pre-approved template or a regular message. For this guide, we will use the pre-approved template that you created earlier. After selecting the template, you can also upload any media files needed for the broadcast.

5. Testing and Scheduling Your WhatsApp Broadcast

Before sending your WhatsApp broadcast, it’s essential to test it. Within Pabbly Connect, you can send a test message to your WhatsApp number to ensure everything looks good.

To schedule the broadcast, choose whether to send it immediately or at a later date. If scheduling, select the date and time carefully to avoid sending messages at the wrong moment. Click on “Start Broadcast” to finalize your setup.

Once your broadcast is sent, you can view the delivery stats directly in Pabbly Connect. This feature allows you to track sent, delivered, and read messages, ensuring your communication is effective.

Conclusion

In conclusion, using Pabbly Connect to automate WhatsApp broadcast messages streamlines communication with your customers. By following these steps, you can efficiently manage your broadcasts and enhance customer engagement.