Products
- Pabbly Plus
  Pabbly Plus provides access to all Pabbly applications at a single price. You will have access to Pabbly Connect, Pabbly Subscription Billing, Pabbly Chatflow, Pabbly Email Marketing, Pabbly Form Builder and Pabbly Hook.
  
  Pabbly Connect
  Integrate different applications and start automating your work.
  
  Pabbly Subscription Billing
  Start accepting one-time and recurring subscription payments.
  
  Pabbly Chatflow
  Automate WhatsApp conversations effortlessly.
  
  Pabbly Email Marketing
  Send email newsletters to your subscribers and customers.
  
  Pabbly Form Builder
  Create professional forms for your business with no code builder.
  
  Pabbly Hook
  Webhook event handling for scalable applications.
Sign In

How I Built an Automated Chatbot in 10 Minutes

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Your WhatsApp Chatbot

To create an automated WhatsApp chatbot, you first need to access Pabbly Connect. This platform enables seamless integration of various applications for your business needs. If you are a new user, visit pabbly.com/chatbot to create your free account, which provides 100 free credits monthly to explore the software.

Once you have signed up, you will land on the Pabbly Chatbot dashboard. From there, navigate to the flow section on the left sidebar to access the flow builder. This is where you will start creating your WhatsApp chatbot.

2. Creating Your Chatbot Flow with Pabbly Connect

In this section, we will create a new chatbot flow using Pabbly Connect. Click on the plus add flow button to start. Before diving into the flow, give your chatbot a name and select the trigger event.

Click on the trigger event option.
Choose the “template selected” option.
Search for the “lab test invitation” template.

After selecting the template, you will see predefined messages that help in scaling communication. This is a crucial step in setting up your automated WhatsApp chatbot effectively.

3. Adding Questions and Options to Your Chatbot

Next, we will add questions to your chatbot flow using Pabbly Connect. After the patient clicks the “book test” button, your bot will ask for their full name. To do this, add an “ask question” button to your flow.

Enter your question in the message box, such as “Please enter the patient’s full name.” Select the contact custom field as “full name” and set the format to text. This custom field is essential for managing user-specific parameters.

Add another question for the patient’s age.
Link the response to the appropriate custom fields.

By structuring your questions this way, you can guide the conversation effectively, ensuring that all necessary information is collected from the patient.

4. Finalizing Your WhatsApp Chatbot with Pabbly Connect

After adding all necessary questions, it’s time to finalize your WhatsApp chatbot using Pabbly Connect. You will need to add a final message that confirms the request to the user. For example, include a message like “Home collection request received” along with the details provided by the patient.

To create this message, use the text button and enter the content in the message field. Utilize the dollar symbol to reference the contact custom fields, allowing the bot to personalize the response based on user input.

Link all response nodes to ensure a smooth flow.
Click the save button to save your flow.

With these steps, your automated WhatsApp chatbot is ready to operate 24/7, providing instant responses to your clients.

5. Conclusion: Automate Your Customer Interactions with Pabbly Connect

In conclusion, using Pabbly Connect to create an automated WhatsApp chatbot simplifies customer interactions. By following the steps outlined above, you can build a personalized chatbot that operates without manual intervention. This tool is invaluable for enhancing customer service and ensuring that you never miss a client inquiry.

Start using Pabbly Connect today to streamline your business processes and improve customer engagement through automation.