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How Do I Send Bulk WhatsApp Messages to Customers?

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Integration

To start using Pabbly Chatflow, you need to open the dashboard. If you’re a new user, simply search for pabbly.com/chartflow in your browser. The landing page will provide an option to sign up for free.

Once signed up, you can explore the features of Pabbly Chatflow. The platform allows you to send up to 100 WhatsApp messages for free each month. After testing, you can opt for a subscription plan if you find it beneficial.

2. Adding Your WhatsApp Number in Pabbly Chatflow

Before sending bulk messages, you must add your WhatsApp number in Pabbly Chatflow. Navigate to the dashboard and find the option to add your WhatsApp number. This step is crucial for enabling WhatsApp messaging.

Click on the ‘Add WhatsApp Number’ button.
Follow the prompts to enter your WhatsApp details.
Ensure your number is verified to send messages.

After adding your number, you can proceed to the broadcast section of Pabbly Chatflow to start creating your message campaigns.

3. Creating a Broadcast in Pabbly Chatflow

To send bulk messages, access the broadcast section in Pabbly Chatflow. Click on the ‘Add Broadcast’ button and select ‘Broadcast Campaign’ as the type. Name your broadcast, for example, “Grocery Deals”.

Next, select your contact list. If you haven’t created one yet, go to the contact section to add contacts either individually or via a bulk CSV upload. Once your contacts are ready, you can create a new contact list.

Click on the ‘Create Contact List’ button.
Name the list and set conditions for adding contacts.
Select the contacts you want to include.

After creating the list, return to the broadcast setup in Pabbly Chatflow and select your newly created contact list.

4. Sending WhatsApp Messages via Pabbly Chatflow

Now that your broadcast is set up, you can choose the message type in Pabbly Chatflow. You can send either a regular message or a pre-approved template message. For a regular message, enter the text and any media files you want to include.

If you opt for a template message, ensure you have created and approved the template in the template section of Pabbly Chatflow. Once your template is ready, select it from the dropdown menu.

Choose the media type (image, video, text).
Upload any images or files needed.
Preview your message to ensure it looks good.

Once satisfied, you can send a test message to verify everything is working correctly before sending it to your entire list through Pabbly Chatflow.

5. Finalizing and Sending Your Broadcast

After confirming your test message, you can choose to send your broadcast immediately or schedule it for later in Pabbly Chatflow. If you decide to schedule it, select the date and time using the calendar feature.

Click on the ‘Add Broadcast’ button to finalize your broadcast. You will see a notification indicating whether your broadcast is live or scheduled. You can track the status of your messages in the statistics section.

Using Pabbly Chatflow ensures that your WhatsApp number remains compliant with the API, preventing any blocks while sending messages.

Conclusion

In this tutorial, we explored how to use Pabbly Chatflow to send bulk WhatsApp messages efficiently. By following these steps, you can automate your messaging campaigns and engage customers effectively.