Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect for Integration

To start using Pabbly Connect, first visit the Pabbly website and log in to your account. Once logged in, navigate to the “All Pabbly Apps” page and select Pabbly Connect to begin the integration process.

From the dashboard, create a new workflow by clicking on “Create from Scratch”. Name your workflow, for example, “Get Instant Shopify Alerts on WhatsApp”. Select the appropriate folder, like “All Automations”, and click on create. This sets the foundation for your automation.

2. Setting Up the Trigger with Shopify

In this section, you will configure the trigger application, which is crucial for automating your workflow using Pabbly Connect. Select “Shopify v2” as your trigger application and choose the “New Order” trigger event. This means that every time a new order is placed in Shopify, the workflow will be activated.

  • Select “Shopify v2” as the trigger application.
  • Choose the “New Order” trigger event.
  • Click on “Connect” to establish the connection.

A webhook URL will be provided by Pabbly Connect. This URL acts as a bridge between Shopify and Pabbly Connect. Copy this URL and proceed to your Shopify settings to create a webhook.

3. Creating a Webhook in Shopify

To complete the integration, you need to create a webhook in your Shopify account. Go to the “Settings” section in Shopify, then navigate to “Notifications” and find the “Webhooks” section. Click on “Create Webhook” to set up the connection.

  • Select “Order Creation” as the event.
  • Choose “JSON” as the format.
  • Paste the copied webhook URL and save.

Once the webhook is created, return to Pabbly Connect where you will see that it is waiting for a response from the webhook. To test this, place a new order in your Shopify store.

4. Testing the Connection and Capturing Data

Now that the webhook is set up, you need to test the connection. Go back to your Shopify store, create an order for a product, and complete the purchase. This action will trigger the webhook and send order details back to Pabbly Connect.

Once the order is placed, return to Pabbly Connect to capture the webhook response. You should see all the order details, including the total amount, product name, and customer information. This confirms that the connection is working properly.

With the order details captured, you are now ready to set up the action step to send a WhatsApp message, which will provide personalized alerts to customers.

5. Sending WhatsApp Alerts Using Pabbly Connect

Next, you will set up the action step in Pabbly Connect to send a WhatsApp message. Click on “Add New Action Step” and select “Pabbly Chatflow” as the action application. Choose the “Send Text Message” action event.

Connect to Pabbly Chatflow by entering your API token, which you can find in the settings of Pabbly Chatflow. Once connected, map the necessary fields such as the recipient’s phone number and the message content. Make sure to include order details for personalization.

  • Map the phone number without the plus sign.
  • Create a personalized message including customer name and order details.
  • Test the action to ensure the message sends correctly.

Once the test is successful, you have successfully set up the automation to send WhatsApp alerts for new Shopify orders using Pabbly Connect.

Conclusion

In this tutorial, we explored how to integrate WhatsApp with Shopify using Pabbly Connect. By following the steps outlined, you can automate personalized order confirmation alerts to enhance customer experience. This integration streamlines communication and keeps your customers informed.