Watch Step By Step Video Tutorial Below
1. Setting Up Pabbly Connect for Payment Tracking
To start automating failed payment tracking, access Pabbly Connect by navigating to pabbly.com/connect. This platform allows seamless integration between Razorpay and Google Sheets.
Once on the Pabbly Connect dashboard, create a new workflow. This workflow will capture data whenever a payment fails, ensuring you have a record of all failed transactions.
2. Configuring Razorpay Webhook in Pabbly Connect
To capture failed payment data, you need to set up a webhook in Razorpay. In Pabbly Connect, copy the provided webhook URL from your created workflow.
Next, log into your Razorpay account and navigate to the account settings. Here, you will add a new webhook by pasting the copied URL and selecting the “payment.failed” event. This setup ensures that Razorpay sends data to Pabbly Connect whenever a payment fails.
- Copy the webhook URL from Pabbly Connect.
- Go to Razorpay settings and add a new webhook.
- Select the “payment.failed” event for the webhook.
After saving the webhook, test it by simulating a failed payment in Razorpay. This will allow you to see if Pabbly Connect captures the data correctly.
3. Integrating Google Sheets with Pabbly Connect
Now that your Razorpay webhook is set, the next step is to integrate Google Sheets using Pabbly Connect. In the same workflow, add a new action step to connect to Google Sheets.
Authenticate your Google account and select the “Add New Row” action. Choose the spreadsheet and sheet where you want the payment data to be recorded. Map the fields from Razorpay to Google Sheets, ensuring that all relevant data is captured.
- Authenticate your Google account in Pabbly Connect.
- Select the spreadsheet and sheet for data entry.
- Map Razorpay fields like Payment ID, Customer Name, and Amount to the corresponding columns in Google Sheets.
Once the mapping is complete, save the workflow. Now, every time a payment fails in Razorpay, the details will automatically populate in your Google Sheets.
4. Testing the Automation Setup
With your workflow set up, it’s crucial to test the entire process. Use Razorpay to initiate a failed payment and observe if the details appear in Google Sheets via Pabbly Connect.
Check that all mapped fields are correctly populated. If any data is missing or incorrect, revisit the mapping steps in Pabbly Connect and adjust accordingly. Testing ensures that your automation works flawlessly.
During testing, ensure you have the following:
- A valid Razorpay account with test mode enabled.
- Pabbly Connect workflow fully configured.
- Google Sheets ready to receive data.
Once confirmed, your setup is complete, and you can rely on Pabbly Connect for automated tracking of failed payments.
5. Conclusion
In this tutorial, we demonstrated how to automate failed payment tracking using Pabbly Connect with Razorpay and Google Sheets. This setup allows for efficient management of payment failures, ensuring you have accurate records at all times.
By following these steps, you can streamline your payment processes and reduce manual errors. Pabbly Connect makes it easy to integrate and automate your workflows, enhancing your business efficiency.



