Watch Step By Step Video Tutorial Below






1. Accessing Pabbly Connect for Integration

To start integrating Pabbly Chatbot with OpenAI, you first need to access Pabbly Connect. Navigate to pabbly.com/chatbot in your web browser. This will take you to the Pabbly Chatbot homepage where you can either log in or sign up for a free trial.

If you are a new user, click on the “Sign Up Free” button. Existing users can simply log in. Once logged in, you’ll be presented with various Pabbly applications. Click on “Access Now” under the Pabbly Chatbot section to proceed.


2. Creating an AI Assistant with Pabbly Chatbot

After accessing Pabbly Chatbot, the next step is to create your AI Assistant. This is done through Pabbly Connect which allows you to set specific parameters for your chatbot.

To create an AI Assistant, navigate to the AI Assistant feature and click the “Add Assistant” button. You will need to name your assistant and then proceed to configure it. Here’s how:

  • Click on the “Add Assistant” button.
  • Name your assistant and click “Add” again.
  • You will be directed to the flow setup window.

In this window, you can configure various settings such as response types and AI parameters to tailor your assistant’s functionality.


3. Configuring AI Settings in Pabbly Connect

Once your assistant is created, the next step involves configuring its AI settings using Pabbly Connect. Here, you can set the temperature for responses, choose the AI provider, and input your OpenAI API key.

To configure the AI settings, follow these steps:

  • Set the temperature level (0 for focused, 1 for creative).
  • Select OpenAI as your AI provider.
  • Input your OpenAI API key, which can be generated from your OpenAI account.

By configuring these settings, you ensure that your AI Assistant responds accurately to user inquiries.


4. Setting Up Knowledge Base for AI Assistant

To enhance your AI Assistant’s responses, you need to set up a knowledge base. This involves uploading relevant documents or information that the assistant can refer to when answering queries. Use Pabbly Connect to upload your knowledge base files in supported formats.

Follow these steps to set up your knowledge base:

  • Download your knowledge base in PDF or plain text format.
  • Upload the file to the knowledge base section in Pabbly Connect.

This setup allows your assistant to provide accurate and relevant information based on the data you’ve uploaded.


5. Activating Your Chatbot for WhatsApp

After configuring your AI Assistant and knowledge base, the final step is to activate your chatbot for WhatsApp. Use Pabbly Connect to enable the assistant to handle WhatsApp messages effectively.

To activate your chatbot, navigate to the settings section and enable the AI Assistant to respond to WhatsApp messages. Make sure to save your settings, and your chatbot will be live and ready to assist customers.


In conclusion, integrating Pabbly Chatbot with OpenAI using Pabbly Connect is a straightforward process. By following the steps outlined, you can create an efficient AI Assistant that enhances customer interactions on WhatsApp.