Watch Step By Step Video Tutorial Below





1. Setting Up Pabbly Connect for Automation

To start automating your email responses, access Pabbly Connect by signing up or logging in. Once you are on the dashboard, you can create a new workflow to integrate OpenAI and Gmail.

Click on the ‘Create Workflow’ button. You will see options to create from scratch or use AI. For this tutorial, select the option to create from scratch. Name your workflow, such as “AI-Powered Email Autoresponder” and then click the create button.

2. Configuring the Trigger with Pabbly Connect

The next step involves setting up the trigger in Pabbly Connect. You need to select “Webhook by Pabbly” as your trigger application. This will allow your website form submissions to trigger the automation.

Choose “Catch Webhook Response” as the event. Click on the connect button, and you will receive a webhook URL. Copy this URL and paste it into your website form’s code, replacing the previous webhook URL.

  • Access your website’s form code.
  • Paste the copied webhook URL in the designated field.
  • Save the changes to your form.

After saving, refresh your website form and submit a test entry. This will ensure that Pabbly Connect is receiving the data correctly from your form.

3. Generating Email Responses with OpenAI

Now, it’s time to set up the action in Pabbly Connect. Select OpenAI as your action application. Choose “Generate Response using Text Input” as the event. Click on connect and create a new connection by entering your OpenAI API key.

To get your API key, log into your OpenAI account and create a new secret key. Copy this key and paste it into Pabbly Connect. After connecting, select the model you want to use, such as GPT-3.5.

  • Enter the prompt for the email content.
  • Map the fields from the previous webhook response to personalize the email.
  • Select the processing mode as immediate.

Once you’ve mapped all necessary fields, click on the save button. You will receive an AI-generated email response based on the user’s input.

4. Sending Emails via Gmail Using Pabbly Connect

The final step is to set up the email sending action using Gmail in Pabbly Connect. Select Gmail as your action application and choose “Send Email” as the event. Click the connect button and authenticate your Gmail account.

In the email setup, enter the recipient’s email address by mapping it from the previous OpenAI response. Fill in the subject line and the body of the email with the content generated by OpenAI. Ensure that you select the email content type as plain text.

  • Map the recipient’s email from the OpenAI response.
  • Enter a subject line for the email.
  • Map the AI-generated content to the email body.

After setting up the email details, click on the save and send test request button. Check your Gmail to confirm that the email was sent successfully.

5. Finalizing Your Automation with Pabbly Connect

Once you have tested the workflow, ensure that you enable the toggle switch in Pabbly Connect to activate your automation. This is crucial for the workflow to function correctly.

If you encounter any issues, refer to the comments section for support. You can also explore more integrations available with Pabbly Connect to enhance your business processes.

With this setup, your customer inquiries will be automatically responded to, improving your overall efficiency and customer satisfaction.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automate email responses using OpenAI and Gmail. This integration streamlines customer communication, ensuring timely responses.