Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect to Create Your Chatbot

To create an AI chatbot, you first need to access Pabbly Connect. Open a new tab and search for pabbl.com/chartflow in your browser. This will take you to the Pabbly Chartflow landing page.

In the top right corner, click on the option to sign up for free. This allows you to explore Pabbly Connect with a free trial. If you enjoy using it, you can upgrade to a subscription plan with a special discount coupon code available on the site.

2. Creating Your AI Chatbot in Pabbly Connect

Once you’re on the dashboard of Pabbly Connect, navigate to the AI Assistant section on the left side. Here, click on ‘Add AI Assistant’ to begin creating your chatbot.

  • Enter the name of your chatbot, for instance, “AI Chatbot for Giftop”.
  • Select the type of instructions you want to use for the chatbot.
  • Set the temperature for responses, where 0 is focused and 1 is creative.

After setting these parameters, click on ‘Add AI Assistant’. This will create your chatbot, and a configuration window will appear for further customizations.

3. Configuring Your AI Assistant in Pabbly Connect

Next, you need to configure your AI Assistant settings within Pabbly Connect. Ensure your WhatsApp number is added to Pabbly Chartflow to facilitate communication.

In the configuration window, you will see options to set the header message, footer message, and stop keywords. Make sure to add relevant keywords and press enter after each to register them correctly.

  • Set the retry attempts for fallback responses.
  • Add a fallback message with your support email for users to contact you if needed.
  • Upload a strong knowledge base document to enhance the chatbot’s responses.

Once configured, click on ‘Save AI Assistant’ to finalize your settings within Pabbly Connect.

4. Assigning Your Chatbot to Contacts

After creating your AI chatbot, it’s time to assign it to your contacts through Pabbly Connect. You can either embed it on your website or assign it manually.

If you want to embed the chatbot, copy the provided script and paste it into your website. This allows users to interact with your chatbot via WhatsApp.

  • Go to the Inbox section to assign the assistant manually to specific users.
  • For bulk assignments, navigate to Inbox Settings and enable AI auto replies for selected contacts.

By following these steps in Pabbly Connect, your AI assistant will be ready to respond to customer inquiries efficiently.

5. Testing Your AI Chatbot

Once your AI chatbot is assigned, it’s crucial to test its functionality through Pabbly Connect. Send a test message via WhatsApp and observe the chatbot’s responses.

Check if the initial message set in the configuration appears correctly and if the chatbot retrieves information accurately from your knowledge base. This step is vital to ensure the chatbot operates smoothly.

  • Make sure to monitor the responses for accuracy and relevance.
  • Adjust the knowledge base as necessary to improve response quality.

With these tests completed, your AI chatbot is now fully functional and ready to assist customers via WhatsApp.

Conclusion

Creating an AI chatbot in just 5 minutes using Pabbly Connect is not only efficient but also enhances customer interactions. By following these steps, you can effectively integrate WhatsApp with your chatbot, ensuring a seamless communication experience.