If you are a conversational wizard and highly confident in converting the visitors into customers then you’ve got to add a live chat on your website. Speaking of which, the first live chat application that comes in mind is Zopim (now known as Zendesk Chat). Zendesk (Zopim) is a live chat application which focuses on converting leads on your website by interacting with them through the live chat with additional features like - Active visitors. Chat history. Analytics. Custom settings. And a lot more. Recent studies have proven that websites with real time interaction medium have a higher chance to...