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Bulk WhatsApp Messaging Tutorial: Step-by-Step Guide

Watch Step By Step Video Tutorial Below

1. Creating a Broadcast Campaign Using Pabbly Connect

To start using Pabbly Connect for WhatsApp messaging, first, access the Pabbly Connect dashboard. Here, you can create a broadcast campaign that allows you to send messages to multiple contacts efficiently. Click on the ‘Add Broadcast’ button to initiate.

Next, select the broadcast type as ‘Broadcast Campaign.’ Enter a suitable name for your broadcast. You will have options to choose an existing contact list or upload a CSV file containing customer details. This is where the power of Pabbly Connect really shines, allowing seamless integration of your contact data.

2. Utilizing CSV Files with Pabbly Connect

Using a CSV file is a straightforward way to manage your contacts in Pabbly Connect. A CSV file contains customer information formatted simply, making it easy to upload. You can create this file using Google Sheets or Excel, ensuring it includes first names, last names, and phone numbers.

Create a contact list in Google Sheets or Excel.
Download the file in CSV format.
Ensure the CSV file complies with the 50 MB size limit and can include up to 200,000 contacts.

Once your CSV file is ready, upload it in Pabbly Connect to select your audience. This feature streamlines the process of reaching out to your customers effectively.

3. Refining Your Audience in Pabbly Connect

Refining your audience is crucial for targeted messaging in Pabbly Connect. After selecting your audience, you can exclude specific contacts or lists that should not receive your broadcast. This ensures that your messages are sent only to relevant recipients.

To refine your audience, you can enable options to skip contacts who have messaged you within the last 24 hours. This prevents sending duplicate messages and enhances customer experience.

4. Selecting Message Type in Pabbly Connect

Choosing the right message type is essential in Pabbly Connect. You can select between a pre-approved template message or a regular message. Regular messages can only be sent if the customer has interacted within the last 24 hours, while pre-approved templates can initiate new conversations.

To select a template, click on the ‘Select WhatsApp Template’ button and choose the desired template. You can also add images or other media to enhance your message’s appeal.

5. Scheduling Your Broadcast with Pabbly Connect

After finalizing your message, you can schedule the broadcast in Pabbly Connect. Choose whether to send the message immediately or set a future date and time. For example, you might schedule a message for September 28 at 1:00 PM.

Additionally, you can enable automatic retries for failed contacts to ensure your message reaches everyone. Simply select the number of retries and the wait time between attempts.

Once everything is set, click on the ‘Create Broadcast’ button to finalize your campaign. This feature makes it easy to manage bulk messaging without any coding skills.

Conclusion

Using Pabbly Connect, you can effortlessly create and manage WhatsApp broadcast campaigns. This tutorial provided detailed steps for using CSV files, refining your audience, selecting message types, and scheduling broadcasts. With Pabbly Connect, you can enhance your communication strategies and reach your audience effectively.