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Build an AI Chatbot That Answers Instantly, Even After Business Hours

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating Pabbly and Pabbly Chat Flow, you first need to access Pabbly Connect. Open your browser and type in pabbly.com/chatflow. This will direct you to the Pabbly Chat Flow homepage.

If you’re a new user, click on the “Sign Up for Free” button. Existing users can simply sign in to their accounts. Once logged in, you will see options to access various Pabbly applications. Click on “Access Now” under the Pabbly Chat Flow section to proceed.

2. Setting Up Pabbly Chat Flow

In this section, we will configure Pabbly Chat Flow to create an AI chatbot. After logging into Pabbly Connect, you will be directed to the dashboard where you can manage your chat flows.

Click on the “Add” button to create a new assistant.
Name your assistant and click the “Add” button again.
Select the type of instructions you want to use from the dropdown menu.

After selecting the instructions type, you will see a flow window where you can configure your chatbot. Here, you can set parameters like temperature for responses to make them more creative or focused.

3. Configuring Your AI Assistant

Once you have set up your assistant, you will configure its settings using Pabbly Connect. Start by selecting the AI provider, which is OpenAI in this case. Choose the model you want to use, such as GPT-5.4.

Next, you will need to input your OpenAI API key to enable the assistant to function. Follow these steps to obtain your API key:

Log into your OpenAI account and create an API key.
Copy the API key and paste it into the designated field in Pabbly Chat Flow.
Click on the “Connect” button to save your settings.

With these configurations, your AI assistant is ready to handle customer queries automatically.

4. Finalizing Your Chatbot Settings

To finalize your chatbot settings in Pabbly Connect, you will need to set a header message and footer message. These messages will appear in the chat interface when users interact with your assistant.

Additionally, you can configure stop keywords, which will pause the assistant’s responses when a specific keyword is detected. Here’s how to set it up:

Enter the keyword you want to use as a stop keyword.
Press enter to validate the keyword.
You can add multiple keywords if needed.

Once you have set up these features, save your changes to ensure your chatbot is fully operational.

5. Assigning the Chatbot to WhatsApp

After creating your chatbot in Pabbly Connect, the next step is to assign it to your WhatsApp chat. Navigate to the settings section and look for the “Inbox Settings” option.

From here, you can enable the AI auto-reply settings. Choose the contact list you wish to assign your assistant to, and select the assistant you just created. Click the “Save” button to finalize the assignment.

This will ensure that your AI assistant is now active in your WhatsApp chats, providing 24/7 support for your customers.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to integrate Pabbly and Pabbly Chat Flow. Following these steps will help you automate customer interactions effectively, enhancing your business’s efficiency.