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Build an AI Assistant & WhatsApp Chatbot in ONE Flow (No Code)

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To begin integrating WhatsApp and AI assistants, you first need to access Pabbly Connect. Open a new tab and search for pabbly.com/chatflow. This will lead you to the official page of Pabbly Chat Flow.

If you are a new user, sign up to create your free account. This will grant you 100 free credits monthly to explore the software, making it perfect for testing your integrations.

2. Creating a Chatbot Using Pabbly Connect

Once logged into Pabbly Connect, navigate to the Pabbly Chat Flow dashboard. Here, you will see various features available for creating your chatbot. Click on the “Add Flow” button to start building your chatbot.

Name your flow.
Select a trigger event.
Add keywords that will trigger the bot.

After naming your flow, select the trigger event as “keywords”. Enter keywords like “hello” and “hi” that customers will use to interact with your WhatsApp chatbot.

3. Building Your Chatbot Flow with Pabbly Connect

In this section, you will create the welcome message that the bot sends when it recognizes the keywords. Use the text button to enter a welcome message, such as “Welcome to AI Fiverr Connect”.

Next, add three quick response buttons: “Report Issue”, “Virtual Guidance”, and “Service Brochure”. For each button, select the button type and save your changes. This setup allows users to interact easily with your bot.

4. Handling User Queries with Pabbly Connect

When a customer selects the “Report Issue” button, the bot will ask them to describe their issue. Add an “Ask Question” button to prompt users with a message like, “Please tell us what issue you are facing.” This helps in collecting necessary information.

After that, link the response to a custom field for managing contact details. For example, create a contact custom field for the issue type and another for the contact number.

Add a question for the issue description.
Request the user’s registered mobile number.
Send a confirmation message once the details are collected.

Link each question and response properly to ensure seamless interaction. This allows the bot to respond with a personalized message based on the customer’s input.

5. Finalizing Your Chatbot with Pabbly Connect

After setting up the flow, you can finalize your chatbot by adding an AI assistant. Use the “Assign AI Assistant” button to select your pre-created AI Fiverr Connect Assistant. This assistant will take over the conversation once the customer clicks the “Virtual Guidance” button.

Finally, add a media button to send a service brochure when the customer clicks the “Service Brochure” button. Upload the brochure PDF and set a caption for it. Once everything is connected, click the “Save” button to finalize your flow.

With Pabbly Connect, you can now create a fully functional AI assistant and WhatsApp chatbot without any coding. This setup will help your business operate 24/7, providing customers with instant assistance.

Conclusion

This tutorial illustrates how to effectively use Pabbly Connect to integrate WhatsApp with AI assistants. By following these steps, you can create a responsive chatbot that enhances customer interaction and support.