Watch Step By Step Video Tutorial Below
1. Setting Up Your WhatsApp AI Assistant
WhatsApp integration with Now allows you to create an AI assistant that responds to queries 24/7. This AI assistant can handle various questions regarding your health clinic, making it easier for patients to get information.
To start, you will need to set up your assistant using PABY. This involves signing up on the PABY platform and accessing the dashboard to create your assistant.
2. Creating Your Assistant in PABY
To create your assistant, log in to PABY and navigate to the assistant section. Here, you can add a new assistant specifically for health clinics.
- Select the type of assistant you want to create.
- Name your assistant (e.g., Health Clinic Assistant).
- Define the AI instructions and responsibilities.
Once you’ve set these parameters, your assistant will be added to your PABY account, ready for further customization.
3. Configuring AI Settings for Your Assistant
Configuring the AI settings is crucial for effective responses. In this step, you will select the AI model and set the temperature for responses.
Choose the OpenAI model and set the temperature to balance focused and creative replies. This setting will help your PABY assistant provide appropriate responses to patient inquiries.
- Generate your API key from OpenAI.
- Paste the API key into the designated field in PABY.
- Toggle settings for header messages and fallback messages.
After configuring these settings, your assistant will be prepared to interact effectively with users on WhatsApp.
4. Uploading Knowledge Source for Your Assistant
To enhance the functionality of your assistant, you need to upload a knowledge source. This is where you provide detailed information about your health clinic.
In the knowledge source section, upload your documentation that includes clinic services, timings, and other relevant information. This will allow the AI to answer questions accurately.
- Select the file from your computer to upload.
- Ensure the document contains all necessary details about your clinic.
- Confirm that the document is uploaded successfully in PABY.
With the knowledge source uploaded, your assistant will be equipped to provide informed responses to patient queries.
5. Activating and Testing Your Assistant
After completing the setup, it’s time to activate your assistant. Toggle the activation button in PABY to make your assistant live.
Next, conduct tests by asking questions through WhatsApp to see how well your assistant responds. For example, ask if appointments can be booked or if emergencies are treated.
Once you are satisfied with the performance, you can finalize the settings and ensure the assistant is automatically enabled for all WhatsApp chats.
Conclusion
Integrating WhatsApp with Now using PABY is a straightforward process that enhances communication in your health clinic. By following these steps, you can create a responsive AI assistant that provides valuable information to patients effectively.



