Watch Step By Step Video Tutorial Below






1. Accessing Pabbly Connect for WhatsApp Integration

To start integrating WhatsApp with Pabbly Connect, first, you need to access Pabbly Connect. Open your browser and navigate to the Pabbly website. If you are a new user, sign up for a free account; existing users can simply log in.

Once you are logged in, you will have access to various applications. Click on the “Access Now” button under Pabbly Chatflow. This will take you to the dashboard where you can begin creating your WhatsApp chatbot.


2. Adding Your WhatsApp Number in Pabbly Connect

To use WhatsApp with Pabbly Connect, you need to add your WhatsApp number. On the right side of the dashboard, click on the “Add WhatsApp Number” button. You will be presented with two methods to add your number.

  • Select your preferred method for adding the number.
  • Follow the on-screen instructions to complete the process.

After successfully adding your WhatsApp number, you will see a new column for creating WhatsApp chatbots, templates, and broadcasts. This step is crucial as it enables you to utilize the full features of Pabbly Connect.


3. Creating Your WhatsApp Chatbot in Pabbly Connect

Now that your WhatsApp number is added, it’s time to create the chatbot. Click on “Flows” and then select “Add Flow”. This will take you to the flow builder page where you can design your chatbot.

Set up the trigger for your chatbot. Choose the “Template Selected” trigger event, which will activate when customers click on buttons in the template you sent via WhatsApp. Select the template you created earlier for this integration.


4. Designing the Chatbot Flow with Pabbly Connect

In this step, you will design the flow of your WhatsApp chatbot using Pabbly Connect. Start by dragging a text button for the “Yes” response. Add a welcome message and any additional buttons you want your customers to see.

  • Add buttons for “Book Visit”, “Explore Similar Options”, and “Talk to Expert”.
  • For each button, specify the action it will trigger in the flow.

By organizing your chatbot flow this way, you ensure a seamless interaction for your customers, guiding them through their options effectively.


5. Finalizing Your WhatsApp Chatbot in Pabbly Connect

After designing the flow, finalize your WhatsApp chatbot. For each button, ensure that the corresponding messages are set up correctly. For example, when a customer clicks on “Talk to Expert”, a message should be sent confirming that an expert will call shortly.

Make sure to test your chatbot thoroughly to ensure it responds correctly based on user input. This step is essential to confirm that your integration via Pabbly Connect is functioning as intended.


Conclusion

This tutorial has guided you through integrating WhatsApp with Pabbly Connect. By following the steps outlined, you can create an effective chatbot that enhances customer engagement and improves lead conversion rates. Start using Pabbly Connect today to streamline your WhatsApp communications!