Watch Step By Step Video Tutorial Below






1. Setting Up Pabi Chartflow for WhatsApp Integration

To start integrating Here with WhatsApp, you need to set up Pabi Chartflow. Visit pabyt.com/chartflow in your browser. This will direct you to the homepage where you can sign up or log in if you’re an existing user.

Once you have signed in, access Pabi Chartflow by clicking on the Access Now button. This will take you to the dashboard where you can manage your WhatsApp settings.


2. Creating Your WhatsApp AI Chatbot

Now that you are in the dashboard, you can create your WhatsApp AI chatbot. Click on the Add button under the AI assistant section. Name your assistant and proceed to the flow window.

  • Select the instruction type: choose between custom prompt or predefined examples.
  • Set the AI configuration, including temperature settings for responses.
  • Input your API key from OpenAI to connect your assistant.

After setting these options, save your assistant. This step is crucial for ensuring your chatbot can respond effectively to customer inquiries.


3. Configuring Your AI Assistant Settings

Next, you need to configure specific settings for your WhatsApp AI assistant. Start by adding a header message if desired, and define a stop keyword that will allow users to halt the AI’s responses.

Consider the following configurations:

  • Add a fallback message for when the assistant fails to respond correctly.
  • Upload a knowledge source document that contains FAQs and business details.
  • Set the user’s first message to initiate the conversation.

Once these configurations are complete, activate your assistant by enabling the respective button and saving your settings.


4. Assigning Your Assistant to WhatsApp Chats

To assign your newly created assistant to your WhatsApp chats, navigate to the Inbox Settings from the settings section. Here, you can enable auto-reply for specific contact lists.

  • Select the contact list for which you want to assign the assistant.
  • Click the save button to confirm your selections.

This will allow your assistant to handle queries from all contacts within that list. You can also assign it to individual chats by selecting the chat and turning on the assistant.


5. Conclusion: Successful Integration of Here with WhatsApp

In conclusion, integrating Here with WhatsApp using Make is a straightforward process that enhances customer interaction through automation. By following the steps outlined, you can create an effective AI chatbot to manage customer queries efficiently.

Utilizing Pabi Chartflow allows for seamless integration and management of your WhatsApp communications. This ensures that your business can respond promptly and accurately to customer needs.


By implementing these steps, you can significantly improve your customer service experience using WhatsApp AI technology.