Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect for Integration

To utilize Pabbly Connect, start by visiting the Pabbly website at pabbly.com. Once there, you can sign in or create an account if you are a new user. This platform serves as the central hub for automating your workflows, allowing seamless integration between various applications.

After logging in, navigate to the Pabbly Connect dashboard. Here, you can create new workflows that will help connect Pabbly, Gmail, Open AI, and other applications. Follow these steps to get started:

  • Go to the “Apps” section.
  • Select “Pabbly Connect” to access the integration dashboard.
  • Click on “Create Workflow” to begin.

Now that you are set up, let’s create a workflow to automate responses.

2. Creating Your Automation Workflow with Pabbly Connect

In this section, we will create a workflow using Pabbly Connect that triggers when a new form is submitted. This automation will send a personalized email response using Gmail and Open AI.

To start, click on “Create Workflow” and give it a name like “Automate Customer Queries with AI Responses”. Choose a folder for your workflow and click on “Create”. You will now see two boxes for Trigger and Action applications.

  • Select “Google Forms” as the Trigger application.
  • Choose the trigger event as “New Response Received”.
  • Connect your Google Forms account to Pabbly Connect.

This setup ensures that every time a new form is submitted, the workflow is triggered, allowing automation to begin immediately.

3. Setting Up Webhook for Google Forms

To establish a connection between Google Forms and Pabbly Connect, you need a Webhook URL. This URL acts as a bridge, allowing data to flow between the two applications seamlessly. After selecting Google Forms as your Trigger application, you will receive a Webhook URL.

Next, open your Google Form and navigate to the settings. Ensure that the required fields are marked correctly. Then, go to the “Responses” section and click on “View in Sheets” to connect your form to a Google Sheet. This will help in managing the responses efficiently.

  • Copy the Webhook URL provided by Pabbly Connect.
  • Paste the URL into the Google Sheets add-on for Pabbly Connect Webhooks.
  • Set the trigger column to the last data column in your sheet.

Once this is configured, the workflow will automatically send data to Pabbly Connect whenever a new form is submitted.

4. Integrating Open AI with Pabbly Connect

Now that we have set up the trigger, let’s add an action step using Open AI. This step will generate a professional response based on the form submission. In the Action application, select Open AI and choose the action event as “Chat GPT”.

Connect your Open AI account by providing the API key. You can generate a new API key by visiting the Open AI API page. Once connected, you will need to map the fields from the Google Form to the Open AI prompt.

  • Enter the prompt for Chat GPT, such as “Provide a professional response for the customer’s query”.
  • Map the customer’s name and query fields from the Google Form to the respective fields in Open AI.
  • Save and test the request to ensure it works correctly.

With this integration, every new form submission will automatically generate a personalized response using Open AI, which will be sent via email.

5. Sending the Email Response via Gmail

In this final step, we will configure Gmail to send the generated response to the customer. Add another action step in your workflow and select Gmail as the application. Choose the action event “Send Email”.

Connect your Gmail account by signing in and allowing necessary permissions. You will then need to fill out the email fields such as the recipient’s email, subject, and body. Map the response generated by Open AI into the email body.

  • Set the sender’s name as “Pabbly”.
  • Use the subject line “Thank you for showing interest!”.
  • Insert the generated response from Open AI in the email body.

Once all fields are set, save your workflow and test it to ensure that the email is sent successfully. This completes your automation setup using Pabbly Connect.

Conclusion

In this tutorial, we demonstrated how to effectively integrate Pabbly, Pabbly Connect Webhooks, Gmail, Open AI, and Chat GPT using Pabbly Connect. This automation allows you to streamline customer queries and responses efficiently. By following these steps, you can enhance your business processes and improve customer engagement.