Watch Step By Step Video Tutorial Below





1. Setting Up Pabbly Connect for Abandoned Cart Recovery

To automatically send WhatsApp messages for recovering abandoned carts, start by accessing Pabbly Connect. Visit the Pabbly website and log into your account. Once logged in, navigate to the “Pabbly Connect” section to begin creating your workflow.

Now, create a new workflow by naming it “Automatically Send WhatsApp Message to Recover Abandoned Carts”. Select the appropriate folder for your automation and click on “Create”. This sets the foundation for your automation process.

2. Configuring WooCommerce as the Trigger Application

In this step, you will configure WooCommerce as the trigger application in Pabbly Connect. This means setting it up to activate whenever there is an abandoned cart. Choose WooCommerce as your trigger application and select “Cart Abandonment” as the trigger event.

  • Select “Connect” to establish a connection with WooCommerce.
  • Copy the Webhook URL provided by Pabbly Connect.
  • Go to your WordPress dashboard and install the “WooCommerce Abandoned Cart Recovery” plugin.

After installing the plugin, navigate to WooCommerce settings and paste the copied Webhook URL into the designated field. Save the settings to complete this step.

3. Testing the WooCommerce Connection in Pabbly Connect

Once the WooCommerce settings are saved, return to Pabbly Connect and test the connection. Click on “Send Trigger Sample” to verify that the connection is working correctly. You should see a confirmation that the webhook trigger was successful.

Check the sample data received from WooCommerce, which includes details such as the product name, phone number, and checkout URL. This confirms that your WooCommerce store is correctly sending abandonment data to Pabbly Connect.

4. Integrating Pabbly Chatflow to Send WhatsApp Messages

Now, it’s time to integrate Pabbly Chatflow to send WhatsApp messages. Select Pabbly Chatflow as the action application in your workflow. Choose “Send Text Message” as the action event and connect it to your Pabbly account.

You will need to enter your Chatflow API token to establish this connection. Navigate to the settings in Pabbly Chatflow, copy the API token, and paste it back into Pabbly Connect. Save the connection to continue.

  • Map the phone number from the WooCommerce response.
  • Format the phone number to remove the plus sign, if necessary.
  • Create a custom message that includes the checkout URL for easy access.

This integration allows you to send personalized WhatsApp messages to customers who abandon their carts, encouraging them to complete their purchase.

5. Finalizing the Workflow and Sending Test Messages

After setting up the WhatsApp message, it’s essential to test the entire workflow. Save your action step and initiate a test to ensure that the message is sent correctly. You can do this by entering your own phone number temporarily.

Once you hit “Save and Send Test Request”, check your WhatsApp to confirm that the message has been received. The message should include a reminder about the abandoned cart and a link back to the checkout page.

This testing phase ensures that your automation is functioning correctly, allowing you to recover abandoned carts efficiently using Pabbly Connect and Pabbly Chatflow.

Conclusion

By utilizing Pabbly Connect and Pabbly Chatflow, you can automate WhatsApp messages to recover abandoned carts effectively. This not only enhances customer engagement but also increases your sales potential.