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Automatically Send Review Request Emails After Every Purchase

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start automating product review requests, you need to access Pabbly Connect. Begin by navigating to pabbly.com/connect in your web browser. This will take you to the homepage where you can log in or sign up for a free account.

If you are a new user, click on “Sign Up for Free” to receive 100 tasks each month. Existing users can simply sign in. Once logged in, access Pabbly Connect by clicking on “Access Now” to reach the dashboard.

2. Creating a Workflow in Pabbly Connect

After accessing Pabbly Connect, the next step is to create a workflow. Click on “Create Workflow” and choose the “Quick Builder” option for a streamlined setup. This workflow will be designed to trigger an email after a new order is placed on Shopify.

Select the trigger app as Shopify.
Choose the event as “Order Creation”.
Copy the webhook URL provided by Pabbly Connect.

Once you have set this up, navigate to your Shopify account. Under “Settings”, select “Notifications” and add a new webhook. Choose the event type as “Order Creation” and paste the copied URL. Ensure the format is set to JSON and save your changes.

3. Testing the Integration with a Test Order

To ensure that your workflow is functioning correctly, it’s essential to test the integration. Place a test order in your Shopify store to trigger the webhook. Use dummy details for the customer, including a test email address.

After placing the order, return to the Pabbly Connect workflow. You should see a successful response indicating that the order details have been received. This confirms that your Shopify account is successfully connected to Pabbly Connect.

4. Adding a Delay and Connecting OpenAI

Next, you want to delay the email sending process by three days after the order is placed. In your Pabbly Connect workflow, add a new action step and select “Delay by Pabbly”. Set the delay duration to three days.

After the delay, you will want to generate a product review request email using OpenAI. Add another action step, connect to OpenAI, and input your API key. Set the AI model to GPT-5 and create a prompt for the email content.

Map customer details and product information into the prompt.
Attach the Google form link for feedback.

Once your prompt is complete, save the action step to generate the email content dynamically.

5. Sending the Email via Gmail

The final step is to send the generated email to the customer using Gmail. In your Pabbly Connect workflow, add a new action step and select Gmail as the app. Connect your Gmail account by signing in and granting necessary permissions.

Fill in the email details, mapping the recipient’s email address and using the generated content from OpenAI. Set the email subject as “How did you like your product?” and ensure the content type is set to HTML.

After completing the setup, click on “Save and Send Test Request”. If successful, your customer will receive the personalized product review request email after the specified delay. This confirms that your automation is now live, and you can monitor its performance through Pabbly Connect.

Conclusion

This tutorial detailed how to automate product review requests using Pabbly Connect, OpenAI, and Gmail. By following these steps, you can enhance customer engagement and streamline your feedback process effectively.