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Automatically Send Coupon Codes on WhatsApp for Every New Order

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating WooCommerce with WhatsApp, first access Pabbly Connect by visiting www.pabbly.com/connect. This platform allows you to automate processes without coding.

If you are a new user, you can sign up for free and receive 100 tasks monthly to begin your integration journey. Once logged in, you’ll be greeted by the dashboard where you can create your automation workflows.

2. Setting Up WooCommerce Trigger in Pabbly Connect

In this step, you will set up a trigger in Pabbly Connect that captures new orders from your WooCommerce store. Begin by creating a new workflow and selecting “WooCommerce” as your trigger app.

Choose “New Order Created” as the trigger event.
Copy the webhook URL provided by Pabbly Connect.
Log in to your WooCommerce settings and navigate to the “Advanced” section.

In the WooCommerce settings, go to the “Webhooks” section and click on “Add Webhook.” Here, you can name your webhook (e.g., “New Order Created”), set the status to active, and paste the copied webhook URL. Once saved, this will establish the connection between WooCommerce and Pabbly Connect.

3. Placing a Test Order to Capture Data

Now that the trigger is set up in Pabbly Connect, you need to place a test order to verify the integration. Go to your WooCommerce store and add a product to the cart.

Proceed to checkout and fill in the required fields. Use a dummy name like “Best User” and an email such as “[email protected]”. Ensure the address is valid, including the city, state (Madhya Pradesh), and a dummy phone number. After placing the order, wait for a few seconds for Pabbly Connect to capture the order details.

4. Sending WhatsApp Message Using Pabbly Chatbot

With the order data captured, the next step is to send a WhatsApp message using Pabbly Chatbot. In your Pabbly Connect workflow, add a new action and select “Pabbly Chatbot” as the application.

Connect to your Pabbly Chatbot account by entering your API token.
Map the recipient phone number from the previous step’s data.
Select the template message you want to send.

After setting up the message parameters, click on “Save and Send Test Request”. This will trigger the WhatsApp message to be sent to the customer who placed the order, confirming their purchase and providing a coupon code.

5. Verifying the Integration and Automation

After completing the setup, it’s crucial to verify that the integration works as intended. Check your WhatsApp for the message sent to the test customer. You should see a personalized message thanking them for their order.

This integration allows you to automate communication with customers, enhancing their experience and increasing the likelihood of repeat orders. By using Pabbly Connect, you can streamline this process without needing technical skills.

Conclusion

Integrating WooCommerce with WhatsApp using Pabbly Connect automates customer communication, ensuring timely notifications. This setup not only saves time but also enhances customer engagement, encouraging repeat business.