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Automatically Get Notified About Failed Payments

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start integrating Razorpay with Google Chat, you need to access Pabbly Connect. Open your browser and navigate to pabbly.com/connect. Here, you will find options to sign up or log in.

If you are a new user, click on “Sign Up for Free” to explore Pabbly Connect with 300 tasks every month. Existing users can simply sign in. Once logged in, you will see all Pabbly apps, including Pabbly Connect.

2. Creating a Workflow in Pabbly Connect

After accessing Pabbly Connect, you need to create a new workflow. Click on “Access Now” to enter the Pabbly Connect dashboard. From here, you can use the Quick Builder method to set up your workflow.

Select Razorpay as the trigger application.
Choose the event for failed payments.
Copy the webhook URL provided by Pabbly Connect.

With these steps, you have set up the initial trigger for your workflow. The next step is to integrate this with Razorpay to receive notifications for failed payments.

3. Integrating Razorpay with Pabbly Connect

Now, you need to log into your Razorpay account to complete the integration with Pabbly Connect. Navigate to “Account and Settings” and find the webhooks section. Here, you will add the webhook URL you copied earlier.

Select the “Add Webhook” option.
Paste the webhook URL and choose the event for payment failure.
Save the webhook settings.

After saving, Razorpay will wait for a response. To test this, you must perform a test payment that fails, allowing you to capture the webhook response in Pabbly Connect.

4. Setting Up Google Chat for Notifications

Next, you will set up Google Chat to receive notifications about failed payments. In your Google Chat space, go to “Apps and Integration” and select the option for webhooks.

Create a new webhook and name it, for example, “Failed Payment Notifications”. Once created, you will receive a new webhook URL that you will copy and paste into Pabbly Connect as the action step.

In the action step, you will format the message to include customer details, payment ID, and a notification message. Use the mapping feature in Pabbly Connect to dynamically insert these details from the Razorpay webhook response.

5. Conclusion: Automating Notifications with Pabbly Connect

In this tutorial, we successfully integrated Razorpay with Google Chat using Pabbly Connect. This automation ensures that your team is instantly notified of any failed payments, allowing them to follow up with customers promptly.

By following these steps, you can set up similar automations for your business, enhancing communication and operational efficiency. With Pabbly Connect, automating workflows has never been easier.

To recap, we connected Razorpay to Google Chat through Pabbly Connect, enabling automatic notifications for failed payments. This integration is a great way to streamline your payment processes.